Hardware Acceleration not working on fresh Debian 12

[sananani]

Hey Guys,
after googling around i landed here in hope, someone can help me. I just bought a fresh EX101 at Hetzner (german server provider) (INTEL i9 13900), installed fresh debian 12 (6.1.0-13-amd64), installed fresh jellyfin like you described in the quick start section. After that, i went to the hardware-acceleration guide here -> https://jellyfin.org/docs/general/admini...ion/intel/

Did any step like described and everything worked so far but at step 7, when i enter:

Code:

sudo /usr/lib/jellyfin-ffmpeg/vainfo --display drm --device /dev/dri/renderD128

it doesn't work. This is the log/output ->

Code:

root@Debian-bookworm-latest-amd64-base /media # sudo /usr/lib/jellyfin-ffmpeg/vainfo --display drm --device /dev/dri/renderD128
Trying display: drm
libva info: VA-API version 1.20.0
libva info: Trying to open /usr/lib/jellyfin-ffmpeg/lib/dri/iHD_drv_video.so
libva info: Found init function __vaDriverInit_1_20
libva error: /usr/lib/jellyfin-ffmpeg/lib/dri/iHD_drv_video.so init failed
libva info: va_openDriver() returns 1
libva info: Trying to open /usr/lib/jellyfin-ffmpeg/lib/dri/i965_drv_video.so
libva info: Found init function __vaDriverInit_1_20
libva error: /usr/lib/jellyfin-ffmpeg/lib/dri/i965_drv_video.so init failed
libva info: va_openDriver() returns -1
vaInitialize failed with error code -1 (unknown libva error),exit

intel-opencl-icd is at version 22.43.24595.41-1

Hetzner has also a guide to enable iGPU, but that one is from 2019 and i already enabled it/it was already enabled. 

Code:

root@Debian-bookworm-latest-amd64-base /media # ls -lisa /dev/dri/
total 0
690 0 drwxr-xr-x  3 root root        100 Feb 13 23:22 .
  1 0 drwxr-xr-x 18 root root      3680 Feb 13 23:50 ..
697 0 drwxr-xr-x  2 root root        80 Feb 13 23:22 by-path
692 0 crw-rw----  1 root video  226,  0 Feb 13 23:22 card0
691 0 crw-rw----  1 root render 226, 128 Feb 13 23:22 renderD128

So as i couldn't find any working solution for my problem here, on reddit or on stackoverflow, i hope someone can guide me the way to get hardware acceleration running. Of course i added the user to the group render and did any step as described inside your manual.

[TheDreadPirate]

What is the output of

Code:

sudo apt list --installed | grep headers

If it is blank, run

Code:

sudo apt install linux-headers-amd64

[sananani]

What is the output of

Code:

sudo apt list --installed | grep headers

Hey DreadPirate, thanks for your reply! I already have all headers installed ->

Code:

linux-headers-6.1.0-18-amd64/stable,stable,now 6.1.76-1 amd64 [installed,automatic]
linux-headers-6.1.0-18-common/stable,stable,now 6.1.76-1 all [installed,automatic]
linux-headers-amd64/stable,stable,now 6.1.76-1 amd64 [installed]

[nyanmisaka]

The user-side VA-API driver cannot communicate with the kernel driver. This usually means that the i915 driver on the kernel side is outdated or the GPU firmware is not loading properly. Please share the output of sudo dmesg | grep i915.

[tmsrxzar]

since this is a VPS that you are paying for then part of what you are paying for is their support

kernel things in a VPS are usually based on the host system and proxied into the VPS so if you're not able to load drivers and do other kernel related things it may be something they need to setup on their side

recommend seeking support from your VPS provider

[sananani]

Please share the output of sudo dmesg | grep i915.

Thanks four your reply nyanmisaka - please see attached the output, seems like there is sth wrong.

Code:

root@Debian-bookworm-latest-amd64-base ~ # sudo dmesg | grep i915
[    3.128805] i915 0000:00:02.0: [drm] VT-d active for gfx access
[    3.128823] i915 0000:00:02.0: vgaarb: deactivate vga console
[    3.128853] i915 0000:00:02.0: [drm] Using Transparent Hugepages
[    3.129429] i915 0000:00:02.0: vgaarb: changed VGA decodes: olddecodes=io+mem,decodes=io+mem:owns=io+mem
[    3.129542] i915 0000:00:02.0: firmware: failed to load i915/adls_dmc_ver2_01.bin (-2)
[    3.129546] i915 0000:00:02.0: firmware: failed to load i915/adls_dmc_ver2_01.bin (-2)
[    3.129547] i915 0000:00:02.0: Direct firmware load for i915/adls_dmc_ver2_01.bin failed with error -2
[    3.129549] i915 0000:00:02.0: [drm] Failed to load DMC firmware i915/adls_dmc_ver2_01.bin. Disabling runtime power management.
[    3.129550] i915 0000:00:02.0: [drm] DMC firmware homepage: https://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-firmware.git/tree/i915
[    3.129863] i915 0000:00:02.0: firmware: failed to load i915/tgl_guc_70.bin (-2)
[    3.129866] i915 0000:00:02.0: firmware: failed to load i915/tgl_guc_70.bin (-2)
[    3.129869] i915 0000:00:02.0: firmware: failed to load i915/tgl_guc_70.1.1.bin (-2)
[    3.129871] i915 0000:00:02.0: firmware: failed to load i915/tgl_guc_70.1.1.bin (-2)
[    3.129874] i915 0000:00:02.0: firmware: failed to load i915/tgl_guc_69.0.3.bin (-2)
[    3.129876] i915 0000:00:02.0: firmware: failed to load i915/tgl_guc_69.0.3.bin (-2)
[    3.129878] i915 0000:00:02.0: GuC firmware i915/tgl_guc_70.bin: fetch failed with error -2
[    3.129879] i915 0000:00:02.0: Please file a bug on drm/i915; see https://gitlab.freedesktop.org/drm/intel/-/wikis/How-to-file-i915-bugs for details.
[    3.129880] i915 0000:00:02.0: [drm] GuC firmware(s) can be downloaded from https://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-firmware.git/tree/i915
[    3.207195] i915 0000:00:02.0: [drm] GuC firmware i915/tgl_guc_70.bin version 0.0.0
[    3.207268] i915 0000:00:02.0: GuC initialization failed -2
[    3.207269] i915 0000:00:02.0: Enabling uc failed (-5)
[    3.207270] i915 0000:00:02.0: Failed to initialize GPU, declaring it wedged!
[    3.207630] i915 0000:00:02.0: [drm:add_taint_for_CI [i915]] CI tainted:0x9 by intel_gt_init+0xb3/0x2f0 [i915]
[    3.398865] [drm] Initialized i915 1.6.0 20201103 for 0000:00:02.0 on minor 0
[    3.399760] i915 0000:00:02.0: [drm] Cannot find any crtc or sizes
[    3.399918] i915 0000:00:02.0: [drm] Cannot find any crtc or sizes
[    3.399985] i915 0000:00:02.0: [drm] Cannot find any crtc or sizes

since this is a VPS that you are paying for then part of what you are paying for is their support

Of course i will do that when its clear that it's a problem they can help with.

[sananani]

I just found out: Hetzner has disabled some modules via a

Code:

blacklist-hetzner.conf

... 


1.  

Code:

nano /etc/modprobe.d/blacklist-hetzner.conf

Code:

### Hetzner Online GmbH - installimage
### unwanted kernel modules
blacklist pcspkr
blacklist snd_pcsp
### buggy kernel modules
blacklist mei
blacklist mei-me
blacklist sm750fb

just comment out

Code:

blacklist mei

and

Code:

blacklist mei-me

with

Code:

#

, reboot, done - it works. 

Sorry guys, that i didn't looked that up before. But thanks for help!