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    Jellyfin Forum Support Troubleshooting TV android app bug

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    TV android app bug

    Badly loaded user (Cant control user remotely throught Dashboard)
    abcklm
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    #1
    2024-05-04, 11:26 AM (This post was last modified: 2024-05-04, 12:12 PM by abcklm. Edited 2 times in total.)
    I started the Jellyfin app on the TV (where I have my login credentials stored), looked in my laptop through the admin account at my login on the TV(regular account), and found that I was missing the "submenu" for remote shutdown, pause. There was just an "i" icon and a message. But the message even when it went to send, it didn't show up on the TV.

    If this happens, the Introskipper doesn't work properly either, the intro doesn't skip.

    The only thing that helped me each time was blocking the account in order to completely log out of the app and then unblock and log back in.
    This bug happens to me quite often. Today it even happened 2 times during the day, first time solved by blocking the account in order to completely log out of the app and then unblock and log back in.Then subsequently everything worked, but after an hour I then left the Jellyfin app, now after about 4 hours I reconnected to Jellyfin, but the bug appeared again. Again solved by blocking account and logging in.


    So it could be related to the server response when launching the app. No idea how to check it Confused-face

    I can see only this in Dashboard (screen)    

    Android app TV, docker jellyfin/jellyfin (latest) on Synology NAS
    TheDreadPirate
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    #2
    2024-05-04, 05:16 PM
    Are you using a reverse proxy?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    abcklm
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    #3
    2024-05-04, 06:46 PM
    No reverse proxy, even this happens locally (one household, all connected by CAT6 via NAS->router->TV's)
    TheDreadPirate
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    #4
    2024-05-04, 09:17 PM
    Can you share your server logs? And what plugins do you have installed?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    abcklm
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    #5
    2024-05-05, 04:00 PM (This post was last modified: 2024-05-05, 05:21 PM by TheDreadPirate. Edited 1 time in total.)
    Sure:
    Plugins: AudioDB, BookShelf, Fanart, Introskipper, Musicbrainz, Omdb, playbackreporting (which cant be backuped due to inactive button "Set backup path), Studio images, TMdb, TheTVdb.


    The user was :"Rod"
    TheDreadPirate
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    #6
    2024-05-05, 05:23 PM
    Can you post the log to pastebin instead of here?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    abcklm
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    #7
    2024-05-05, 05:27 PM
    Like this?
    TheDreadPirate
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    #8
    2024-05-05, 05:57 PM
    I was talking about this.

    https://pastebin.com/

    But an attachment is fine.

    I don't see anything wrong in your log.

    Are you using host or bridge networking?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    abcklm
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    #9
    2024-05-05, 05:59 PM (This post was last modified: 2024-05-05, 06:00 PM by abcklm. Edited 2 times in total.)
    This is part of yaml:  so "host" i think
    Code:
        volumes:
          - /volume2/docker/Jellyfin/config:/config
          - /volume2/docker/Jellyfin/cache:/cache
          - /volume1/Media:/Media
          - /volume2/docker/Jellyfin/jellyfin/jellyfin-web/web-config.json:/Jellyfin/jellyfin/jellyfin-web/config.json
        devices:
      #  - /dev/dri:/dev/dri **REMOVE THIS LINE**
          - /dev/dri/renderD128:/dev/dri/renderD128
          - /dev/dri/card0:/dev/dri/card0
        network_mode: host
        restart: unless-stopped
    TheDreadPirate
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    #10
    2024-05-05, 09:54 PM
    I've got nothing.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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