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    Jellyfin Forum Support Troubleshooting tvheadend plugin: refresh of EPG data throws error

     
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    tvheadend plugin: refresh of EPG data throws error

    Norbert
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    Junior Member

    Posts: 1
    Threads: 1
    Joined: 2025 May
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    Country:Germany
    #1
    4 hours ago
    Hello all,
    i use jellyfin 10.10.7 with the tvheadend plugin and connect to a current tvheadand instance.

    When I try to refresh the EPG data jellyfin throw this error

    Code:
    [2025-05-14 09:46:03.665 +00:00] [ERR] [TVHclient] HTSConnectionAsync.open: exception caught
    System.Net.Sockets.SocketException (00000005, 0xFFFDFFFF): Name or service not known
      at System.Net.Dns.GetHostEntryOrAddressesCore(String hostName, Boolean justAddresses, AddressFamily addressFamily, Nullable`1 startingTimestamp)
      at System.Net.Dns.GetHostEntry(String hostNameOrAddress, AddressFamily family)
      at TVHeadEnd.HTSP.HTSConnectionAsync.open(String hostname, Int32 port)

    and repeats the message.

    From the jellifin box I can ping the tvheadend box, both are in the same subnet.

    The ports are open too:
    Code:
    root@media-server:~\ nmap -p 9981-9982 tvheadend.fm174.intern
    Starting Nmap 7.93 ( https://nmap.org ) at 2025-05-14 11:43 UTC
    Nmap scan report for tvheadend.fm174.intern (10.20.60.10)
    Host is up (0.000028s latency).

    PORT    STATE SERVICE
    9981/tcp open  pumpkindb
    9982/tcp open  unknown
    MAC Address: 46:64:14:5A:3F:6B (Unknown)

    Nmap done: 1 IP address (1 host up) scanned in 0.08 seconds

    On the tvheadend side the server listens:
    Code:
    root@tv-server:/var/log\ ss -plantu | grep 998
    tcp  LISTEN 0      511                0.0.0.0:9981              0.0.0.0:*    users:(("tvheadend",pid=1154397,fd=8))
    tcp  LISTEN 0      511                0.0.0.0:9982              0.0.0.0:*    users:(("tvheadend",pid=1154397,fd=9))
    tcp  ESTAB  0      0              10.20.60.10:9981          10.20.5.103:15068 users:(("tvheadend",pid=1154397,fd=42))

    How can I investigate here further ?

    Thanks a lot !

    Norbert
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