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    Jellyfin Forum Support Troubleshooting Unable to connect to server with Local Clients

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    Unable to connect to server with Local Clients

    Unable to connect to server with Local Clients
    RandomGuyBert124
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    #1
    2024-10-05, 03:23 PM
    I need help setting up my Jellyfin server so I can connect to it from client apps. I'm unable to connect to it outside of the server on my computer. That includes through the internet on other devices, through amazon tv applications and the Jellyfin app on Android. I've attached some screenshots of the network configuration for my server.
    I'm on PopOS 22.04 LTS
    Here is the log file from my server:
    https://pastebin.com/hEixfShC


    Attached Files Thumbnail(s)
               
    TheDreadPirate
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    #2
    2024-10-05, 05:23 PM
    Did you open port 8096 in the host firewall?

    Code:
    sudo ufw status
    sudo ufw enable  # if it isn't already enabled
    sudo ufw allow 8096
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    RandomGuyBert124
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    #3
    2024-10-05, 05:36 PM
    (2024-10-05, 05:23 PM)TheDreadPirate Wrote: Did you open port 8096 in the host firewall?

    Code:
    sudo ufw status
    sudo ufw enable  # if it isn't already enabled
    sudo ufw allow 8096

    Yes I have and I just confirmed again that the port is allowed in ufw
    TheDreadPirate
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    #4
    2024-10-05, 06:42 PM
    Turn off automatic port mapping. I don't think that is the problem, but I don't recommend relying on uPnP for port forwarding.

    And what address are you typing when trying to connect from other PCs and devices?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    RandomGuyBert124
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    #5
    2024-10-05, 06:47 PM
    Alright, I've gone ahead and turned that off.

    The address is 192.168.1.125:8096.

    I haven't set up a static IP address for the server yet, I was trying to get other devices on the same network to be able to connect before trying to set that up.
    TheDreadPirate
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    #6
    2024-10-05, 06:56 PM (This post was last modified: 2024-10-05, 06:56 PM by TheDreadPirate.)
    How is the server connected your router? If via WiFi, do you have AP isolation turned on in your router's config?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    RandomGuyBert124
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    #7
    2024-10-05, 06:59 PM
    It's connected via a Powerline ethernet adapter.
    TheDreadPirate
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    Country:United States
    #8
    2024-10-05, 07:51 PM
    Can you try disabling tailscale?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    RandomGuyBert124
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    Posts: 11
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    Joined: 2024 Oct
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    #9
    2024-10-05, 07:59 PM
    I'm not running tailscale or any vpn like wireguard that would make it so I could connect to Jellyfin outside of my home network
    TheDreadPirate
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    Country:United States
    #10
    2024-10-05, 08:18 PM
    (2024-10-05, 07:59 PM)RandomGuyBert124 Wrote: I'm not running tailscale or any vpn like wireguard that would make it so I could connect to Jellyfin outside of my home network

    What does this IP correspond to?

    Code:
    100.112.133.126
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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