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    Jellyfin Forum Support Troubleshooting Unable to find a valid media source to play

     
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    Unable to find a valid media source to play

    Cyprus
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    #1
    2025-06-18, 06:26 PM (This post was last modified: 2025-06-18, 06:27 PM by Cyprus. Edited 1 time in total.)
    Hi, first time using Jellyfin and my first post on the forum. I'm currently loving JellyFin and have already replaced my other player with it. 

    Everything is working fine except for some reason my '2 live crew' music collection. Yes, I know, 2 live crew, it makes me laugh though so it's a good thing.

    Now, I have a vast collection of movies and mp3 discographies and all of it works perfectly except for 2 live crew discography. It is 9 albums each containing about 20-28 songs in flac format. I've also tried in mp3 format but it gives the same error.

    I hope someone can help?

    UNABLE TO FIND VALID MEDIA SOURCE TO PLAY


    [Image: P1.png]

    [Image: P2.png]
    34626
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    Member

    Posts: 180
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    Joined: 2023 Jul
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    Country:Denmark
    #2
    2025-06-18, 08:15 PM
    Welcome to the Jellyfin forum and project :-D

    First of all, we need to know how you are running Jellyfin (.exe installer, portable, docker etc. and if its 10.10.7),?
    Which CPU/GPU do you have in the server?
    Which clients have you tried, if from browser, then which?

    You can test with Jellyfin Media player on Windows / MacOS / Linux

    If you have Android i can recommend Finamp

    You should be able to play both .flac and .mp3 with no problems, and if there would be, then Jellyfin should transcode it.

    If you have an Intel GPU (iGPU) you can use Intel Quick Syns (QSV), please navigate to dashboad -> playback -> hardware aceleration
    Serv: N5105 - 32GB RAM, 1 WD Red SA500 2TB, 2 8TB, 2 4TB WD Red Plus, LC-35U3-C-HUB
    OS: Debian
    Clients: Pi4 with LibreELEC + JellyCon and Jellyfin Media Player
    Network: 2 TP-Link AX23, OpenWRT mesh 802.11s and 1 Gbit
    Cyprus
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    #3
    2025-06-19, 04:06 AM
    Hi, thanks for the reply. Here are the requested details:

    I installed .exe 10.10.7 on my windows 11 setup.
    CPU: Ryzen 9 9950x
    GPU: RTX 4080

    I'm using the Jellyfin media player and I have also tried this via the Firefox Browser and google chrome browser.
    Cyprus
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    #4
    2025-06-19, 06:15 AM
    Just wanted to add that the music plays fine from any other place I access it from within Jellyfin media player except the folder view. I've just noticed that other music is not playable and throws the same error only when accessed via the way in the pics below.


    Here is what I mean. 


       

       

       

       

       
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