Unable to place media on other devices

[Flunkiez]

Hi Everyone,

I just installed Jellyfin a few days back and having trouble accessing media on different devices other than the host device(Which is my PC). The details are below:

Version: 10.8.13
Running on: Windows 10 Pro (2 Core & 4GB Memory assigned)
Hypervisor: Hyper-V
PC specs:

• CPU: AMD Ryzen 7 500G(iGPU)
  
• RAM: 32 GB
  
• SSD
  

The media files are stored in my local host drive and mapped to the Jellyfin server. 

I can watch videos without any issues on the host device but I can't on both my iPhone and Laptop.

I can also access the server on both my iPhone via the Swiftfin App and Laptop via browser but the media just won't load. 

I'm guessing it's a hardware bottleneck? Since I don't have a proper GPU, and based on my research AMD is not so great at running Jellyfin. Or do I need to do anything? Enable hardware acceleration? bump up the CPU cores on the Jellyfin server? 

Thank you in advance for your help!

[TheDreadPirate]

There should have been a pop up at the end of the install process to add Jellyfin to your firewall. Did you allow it? If not, you will need to manually add jellyfin.exe to the firewall or manually open port 8096.

[Flunkiez]

Edit and quote the reply on the comment below

[Flunkiez]

There should have been a pop up at the end of the install process to add Jellyfin to your firewall. Did you allow it? If not, you will need to manually add jellyfin.exe to the firewall or manually open port 8096.

Hi,

Thank you for your reply! Yep, I added the Jellyfin on the firewall within the VM hosting Jellyfin. I've also double-checked the firewall and the Jellyfin inbound rules have been created.

As mentioned, I can access the dashboard/server on both my iPhone and my laptop, if I'm not mistaken, doesn't it mean that the connection is allowed/established? But when playing any movies, it just keeps on loading.

I tried again on my laptop, and it loaded the movie but it kept freezing every 3 seconds. Is the issue my lack of a dedicated GPU? or maybe my network?

I might try storing the media file inside the Jellyfin VM and not from the local host and see if that helps.

[TheDreadPirate]

Sorry, I misread your first post.

As long as you setup hardware acceleration, the iGPU should be able to handle a few client transcodes, no problem.

Since this is virtualized, you need to pass the iGPU into the VM. Once you've done that, if you haven't already, follow these directions.

https://jellyfin.org/docs/general/admini...ows-setups

ALSO, there is a bug in AMD's 24.1 driver that breaks ffmpeg. You need to revert the AMD graphics driver to 23.11 or 23.12.

It's possible the problems you are describing are due to this driver bug.