1 hour ago
I'm running Jellyfin on Windows and today I upgraded from 10.11.0 to 10.11.3 and I can no longer access media specific pages or play media from the home screen. After uninstalling and reinstalling the server thinking it was an error in the upgrade process but I have the same issue on a fresh install with no plugins or customisation installed. The dashboard screens all seem to work with no issue and all my titles show in the library, however when I click on a film for example it loads a screen with randomly changing background image and just a spinning loading circle. When I try to play from the home screen, again I just get the loading circle and nothing happens. I get the same behaviour on both the web interface and in apps. Interestingly the film count on my dashboard shows the number of titles but doesn't include multiple versions of the same film where I have 1080p & 4K versions. When I check the logs, I see the following when I have tried to access the screens:
Does anyone know where I should start looking to try and resolve this?
Code:
[2025-11-17 21:10:49.012 +00:00] [ERR] [21] Jellyfin.Api.Middleware.ExceptionMiddleware: Error processing request: "Incorrect function. : 'E:\Media\Films\Ballerina (2025)\Ballerina (2025) [imdbid-tt7181546] [R] - [2160p UHD DV+HDR10].mkv'". URL "GET" "/Users/d4d56df6dfc04c88b03b3bbfae5817d1/Items/87ce69279f275ed93351c60e482fbe7a".
[2025-11-17 21:11:01.151 +00:00] [ERR] [96] Jellyfin.Api.Middleware.ExceptionMiddleware: Error processing request: "Incorrect function. : 'E:\Media\Stand Up\Bill Bailey Qualmpeddler (2013)\Bill Bailey Qualmpeddler (2013) [imdbid-tt3354900] - [576p SD].mkv'". URL "GET" "/Items/273dedc38f68ff7f320451ab7a9e9c9c".Does anyone know where I should start looking to try and resolve this?