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    Jellyfin Forum Support General Questions Unsupported Media Error on Android

     
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    Unsupported Media Error on Android

    mateus
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    #1
    2024-04-24, 08:50 PM
    When I play a file on the desktop app with intel Hardware acceleration on the media play well and the server does not get hit very hard. But when I play the same file on the android app I get the Unsupported Media Error. If i try to play the same file with Hardware acceleration off it plays on android but gets hit very hard.

    Logs attached. 
    Running on docker with ubuntu 22.04 on a laptop with proxmox. VM has 4 cores, 6 GB Ram, intel CPU with no dedicated GPU


    Attached Files
    .zip   log.zip (Size: 190.51 KB / Downloads: 78)
    TheDreadPirate
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    #2
    2024-04-24, 09:22 PM
    What model CPU?

    Read over our Intel docs for Proxmox.

    https://jellyfin.org/docs/general/admini...on-proxmox
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    mateus
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    #3
    2024-04-24, 09:50 PM
    Is am i3-6006U
    TheDreadPirate
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    Country:United States
    #4
    2024-04-24, 10:56 PM
    Is your LXC privileged?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    mateus
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    Junior Member

    Posts: 3
    Threads: 1
    Joined: 2024 Apr
    Reputation: 0
    Country:Brazil
    #5
    2024-04-25, 12:05 AM
    It's actually a VM, doing some more research I think I would need to do something like this

    https://3os.org/infrastructure/proxmox/g...ugh-to-vm/
    TheDreadPirate
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    Posts: 15,374
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    Country:United States
    #6
    2024-04-25, 08:20 PM
    Ok. That's a whole different can of worms. I don't see any official documentation for Proxmox VMs. Long story short, make sure your motherboard's BIOS supports IOMMU, turn it on, make sure the GPU is passed into the VM.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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