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    Jellyfin Forum Support Troubleshooting Upgrade to 10.10.x

     
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    Upgrade to 10.10.x

    Recent upgrade not recognised
    jodycc
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    Country:United Kingdom
    #1
    2024-11-21, 10:30 AM
    Running my installation on bare metal on ubuntu 24.04 lts

    upgraded to 10.10.2, and this morning further with the 10.10.3 release

    output from apt list --installed:
    jellyfin-ffmpeg7/unknown,now 7.0.2-7-noble amd64 [installed,automatic]
    jellyfin-server/unknown,now 10.10.3+ubu2404 amd64 [installed,automatic]
    jellyfin-web/unknown,now 10.10.3+ubu2404 all [installed,automatic]
    jellyfin/unknown,now 10.10.3+ubu2404 all [installed]

    Yet using the AndroidTV app I get the notification that I will need to upgrade my server to keep the app working.

    Also when loggin in on a browser or andriod phone app and looking at the dashboard it shows 10.9.11 for Server, Web & Build version

    Looking through other post I've tried:
    CTRL+F5 to clear browser cache but no change.
    Rebooted the server

    Any suggestions would be appreciated


    Attached Files Thumbnail(s)
           
    wenzelja
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    #2
    2024-11-21, 01:19 PM
    Have you tried rebooting the whole computer? I would recommend refreshing the browser page when logged into the dashboard. I saw the server discrepancy briefly when I updated from 10.10.1 to 10.10.2, the dashboard still showed .1. Refreshed the browser a couple of times and then the dashboard updated to the correct reporting.
    TheDreadPirate
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    #3
    2024-11-21, 03:15 PM
    Can you restart jellyfin and then share your server log via pastebin?

    sudo systemctl restart jellyfin
    /var/log/jellyfin/log_20241121.log
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    jodycc
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    #4
    2024-11-22, 10:00 AM
    Pastebin log taken from the log menu within my dashboard.

    I have only included the lines from the latest log with timestamps following rebooting of Jellyfin.

    What seems odd was when looking in the /var/log/jellyfin folder there was not logfile with the current date of when I did the restart
    Fate
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    #5
    2024-11-22, 10:39 AM
    weird definitely not updated.....

    also the log is missing part startup...
    did you restart jellyfin via
    systemctl stop jellyfin
    systemctl start jellyfin
    ?

    When you are connecting to jellyfin which ip does the server have?
    Any chance you are looking at the wrong server?
    TheDreadPirate
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    #6
    2024-11-22, 01:58 PM
    Code:
    sudo systemctl stop jellyfin
    sudo mkdir /root/jellyBackup
    sudo rsync -a -p -R --progress /var/lib/jellyfin /root/jellyBackup/
    sudo rsync -a -p -R --progress /var/cache/jellyfin /root/jellyBackup/
    sudo rsync -a -p -R --progress /etc/jellyfin /root/jellyBackup/
    sudo apt install --reinstall jellyfin-server jellyfin-web jellyfin-ffmpeg7 jellyfin
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    jodycc
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    #7
    2024-11-22, 02:12 PM
    In reply to Fate no I had restared from within the jellyin dashboard, I missed the systmctl suggestion orignally by thedreadpirate

    here is an updated pastbin from the folder orignally suggested.

    Looking through the log i'm surprised to see references to introskipper plugin. I had reinstalled jellyfin not so long ago as the plugin caused issues with metadata scraping and adding new items to my libraries.

    As for the the ip address locally this is 192.168.1.88, but it almost feels like there are 2 installs.

    I've seen the latest reply suggesting the reinstall command as I am adding this post. I will hold off incase this other log file gives any other insites.
    TheDreadPirate
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    #8
    2024-11-22, 02:19 PM (This post was last modified: 2024-11-22, 04:25 PM by TheDreadPirate. Edited 1 time in total.)
    It looks like you have a zombie process running and you've been connecting to the zombie. The new log is running 10.10.3, but can't start due to another process binding to port 8096.

    Find that process or reboot.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    jodycc
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    Junior Member

    Posts: 4
    Threads: 1
    Joined: 2024 Nov
    Reputation: 0
    Country:United Kingdom
    #9
    2024-11-22, 04:21 PM
    Thank you for the assistance. I ended up going down the reinstall route after purging all package referrences i could find linked to Jellyfin.
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