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    Jellyfin Forum Support Troubleshooting Media Scanning & Identification USB HDD - 'no access'

     
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    USB HDD - 'no access'

    How do I get Jellyfin to see my files after changing the drive letter
    Prof_B_Quatermass
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    Joined: 2025 Dec
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    Country:United Kingdom
    #1
    5 hours ago
    Forgive me if this is the most obvious question but I'm new to Jellyfin. After setting up and scanning my folders I had cause to swap my USB HDD to a different USB port. This changed the drive letter from G to F and, of course, Jellyfin no longer sees the files. Unfortunately, I can't change the drive letter to G in disk management because it isn't available. So I deleted the old G drive and tried to set up a new location pointing to my folders in F drive. However, when I do that I get a message saying Jellyfin can't access the folder. The files aren't locked and read/write permissions are correct. I can open the files and play them in VLC without a problem. Any help much appreciated
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