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    Jellyfin Forum Support General Questions Jellyfin on Nvidia Shield Pro

     
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    Jellyfin on Nvidia Shield Pro

    Version not supported when attempting to connect
    ms716548_58514
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    Junior Member

    Posts: 1
    Threads: 1
    Joined: 2025 Mar
    Reputation: 0
    #1
    2025-03-03, 02:58 PM
    Brand new Shield with latest updates installed.  I have a server running Jellyfin in a Docker container and the Media stored on a Synology NAS.  I replaced a working Roku with the Shield and downloaded the JF client from the Play Store.  When attempting to connect using the JF IP (just like when setting up on Roku), there is an error message that version 10.9.10 is not supported.
    Surely there is a way to make this high dollar player run JF.  Anyone have any suggestions?  And many thanks.
    niels
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    Core Team

    Posts: 248
    Threads: 4
    Joined: 2023 Jun
    Reputation: 12
    Country:Netherlands
    #2
    2025-03-03, 03:55 PM
    It's like the app says. You're using an old and unsupported version of the Jellyfin server that needs to be updated first.
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    TheDreadPirate
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    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
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    Country:United States
    #3
    2025-03-03, 05:16 PM
    Server version 10.10+ is required.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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