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    Jellyfin Forum Support Troubleshooting Web Client Error jellyfin 10.9.3

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    Web Client Error jellyfin 10.9.3

    jellyfin version command shows web client error even though everything works
    huss
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    Posts: 11
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    Country:Australia
    #11
    2024-05-28, 08:26 PM (This post was last modified: 2024-05-28, 08:36 PM by huss. Edited 1 time in total.)
    (2024-05-28, 06:48 PM)TheDreadPirate Wrote:
    (2024-05-28, 06:20 PM)huss Wrote: i tried running 
    Code:
    ExecStart = /usr/bin/jellyfin $JELLYFIN_WEB_OPT $JELLYFIN_FFMPEG_OPT $JELLYFIN_SERVICE_OPT $JELLYFIN_NOWEBAPP_OPT $JELLYFIN_ADDITIONAL_OPTS
    in my ssh client and received
    Code:
    bash: ExecStart: command not found

    This is not a command you can manually run.  I was just showing you the parameters in the service file to illustrate that simply running "jellyfin" would result in the error you saw in the first post.  And that it was expected since so many options are supposed to be included.

    (2024-05-28, 06:20 PM)huss Wrote: i also tried 
    Code:
    sudo apt list --installed | grep jellyfin

    and output was 
    Code:
    WARNING: apt does not have a stable CLI interface. Use with caution in scripts.

    jellyfin-ffmpeg6/unknown,now 6.0.1-7-bookworm amd64 [installed,automatic]
    jellyfin-server/unknown,now 10.9.3+deb12 amd64 [installed,automatic]
    jellyfin-web/unknown,unknown,unknown,now 10.9.3+deb12 all [installed,automatic]
    jellyfin/unknown,unknown,unknown,now 10.9.3+deb12 all [installed]

    it shows that they were all installed i am assuming, but i am not sure why it says all the unknown before current version. but also is that warning normal about  apt does not have a stable CLI interface.?

    btw all these commands are now bein run as root to try bypass any permission issues.

    I don't know what causes "unknown", but I do know it isn't a problem (I see it on mine).  Also, all the jellyfin packages are at the current versions.

    is there a command i can run that will locate my jellyfin-web and my jellyfin.env? cause i must have it somewhere since i can access webpanel. as for jellyfin.env i have no idea.

    edit i tried the find jellyfin-web & find jellyfin.env abd i get no such file or directory for either.
    Jellyfin 10.9.8
    Debian 12 Bookworm Bare Metal
    Intel® Xeon® CPU E5-1650 v3 @ 3.50GHz, 12 cores
    128GB Ram
    100TB HDD
    1gbps nic
    TheDreadPirate
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    Country:United States
    #12
    2024-05-28, 09:00 PM
    I'm not sure what jellyfin.env the other person was talking about. But I think they are referring to this file.

    /etc/default/jellyfin

    Which also has the location of jellyfin-web.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    huss
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    #13
    2024-05-30, 10:58 AM (This post was last modified: 2024-05-30, 11:03 AM by huss. Edited 1 time in total.)
    (2024-05-28, 09:00 PM)TheDreadPirate Wrote: I'm not sure what jellyfin.env the other person was talking about.  But I think they are referring to this file.

    /etc/default/jellyfin

    Which also has the location of jellyfin-web.

    when i run the cat command on that location this is my output, does it look right?

    Code:
    huss@jellyfin3:/etc/default$ cat jellyfin
    # Jellyfin default configuration options
    # This is a POSIX shell fragment

    # Use this file to override the default configurations; add additional
    # options with JELLYFIN_ADD_OPTS.

    # Under systemd, use
    #  /etc/systemd/system/jellyfin.service.d/jellyfin.service.conf
    # to override the user or this config file's location.

    #
    # General options
    #

    # Program directories
    JELLYFIN_DATA_DIR="/var/lib/jellyfin"
    JELLYFIN_CONFIG_DIR="/etc/jellyfin"
    JELLYFIN_LOG_DIR="/var/log/jellyfin"
    JELLYFIN_CACHE_DIR="/var/cache/jellyfin"

    # web client path, installed by the jellyfin-web package
    JELLYFIN_WEB_OPT="--webdir=/usr/share/jellyfin/web"

    # ffmpeg binary paths, overriding the system values
    JELLYFIN_FFMPEG_OPT="--ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg"

    # Disable glibc dynamic heap adjustment
    MALLOC_TRIM_THRESHOLD_=131072

    # [OPTIONAL] run Jellyfin as a headless service
    #JELLYFIN_SERVICE_OPT="--service"

    # [OPTIONAL] run Jellyfin without the web app
    #JELLYFIN_NOWEBAPP_OPT="--nowebclient"

    # Space to add additional command line options to jellyfin (for help see ~$ jellyfin --help)
    JELLYFIN_ADDITIONAL_OPTS=""

    # [OPTIONAL] run Jellyfin with ASP.NET Server Garbage Collection (uses more RAM and less CPU than Workstation GC)
    # 0 = Workstation
    # 1 = Server
    #COMPlus_gcServer=1

    #
    # SysV init/Upstart options
    #
    # Note: These options are ignored by systemd; use /etc/systemd/system/jellyfin.d overrides instead.
    #

    # Application username
    JELLYFIN_USER="jellyfin"
    # Full application command
    JELLYFIN_ARGS="$JELLYFIN_WEB_OPT $JELLYFIN_FFMPEG_OPT $JELLYFIN_SERVICE_OPT $JELLYFIN_NOWEBAPP_OPT $JELLFIN_ADDITIONAL_OPTS --datadir $JELLYFIN_DATA_DIR --configdir $JELLYFIN_CONFIG_DIR --logdir $JELLYFIN_LOG_DIR --cachedir $JELLYFIN_CACHE_DIR"
    huss@jellyfin3:/etc/default$

    also where it has
    Code:
    JELLYFIN_USER="jellyfin"
    if i say change that to my user account, will it work and give me more jellyfin permissions for my user?
    like on my old server i was able to delete a show directly from my web panel, now i cant.. not sure if its cause i havent added my user to the jellyfin group or not and if thats wats needed.
    Jellyfin 10.9.8
    Debian 12 Bookworm Bare Metal
    Intel® Xeon® CPU E5-1650 v3 @ 3.50GHz, 12 cores
    128GB Ram
    100TB HDD
    1gbps nic
    TheDreadPirate
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    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #14
    2024-05-30, 03:59 PM
    The output of your file looks right.

    You can change the user, but you shouldn't. The issue is probably that the jellyfin user doesn't have write permission to the files and folders that your media resides in.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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