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    Jellyfin Forum Support Troubleshooting Networking & Access Connection Failure

     
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    Connection Failure

    Paul Flikindorf
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    Junior Member

    Posts: 1
    Threads: 1
    Joined: 2024 Dec
    Reputation: 0
    #1
    2024-12-08, 07:56 PM
    Hi.
    I am a new Jellyfin user.
    1. I have installed on QNAP NAS using Container Station
    2. I have created the web user and added the multimedia folders
    3. When I try to connect (in local net) the TV, the phone or from the web, I get a Connection Failure message.

       

    I have tried:
    - with public and private network
    - I have deleted cookies
    - I have tried Firefox, Chrome and Edge
    - Jellyfin is running on the NAS

    Istallation app

    services:
      jellyfin:
        image: jellyfin/jellyfin
        user: 0:0
        network_mode: "host"
        restart: "unless-stopped"
        volumes:
          - /share/jellyfin/config:/config
          - /share/jellyfin/cache:/cache
          - /share/Multimedia:/media

    Jellyfin version: 10.10.3
    Platform: QNAP NAS DOCKER Debian GNU/Linux 12 (bookworm)

    Thanks in advance


    Attached Files
    .txt   log_20241208.txt (Size: 24 KB / Downloads: 70)
    TheDreadPirate
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    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #2
    2024-12-08, 08:20 PM
    You need to publish port 8096.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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