• Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below
  • Forum
  • Website
  • GitHub
  • Status
  • Translation
  • Features
  • Team
  • Rules
  • Help
  • Feeds
User Links
  • Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below

    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Media Scanning & Identification SOLVED: Files (sort of) missing, and metadata not being fetched

    Pages (2): « Previous 1 2

     
    • 0 Vote(s) - 0 Average

    SOLVED: Files (sort of) missing, and metadata not being fetched

    FragileRosy
    Offline

    Junior Member

    Posts: 9
    Threads: 1
    Joined: 2025 Apr
    Reputation: 0
    #11
    2025-04-05, 08:58 PM
    https://privatebin.net/?14db74429e83a6cb...dDo3dBzWDv
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #12
    2025-04-05, 09:06 PM (This post was last modified: 2025-04-05, 09:07 PM by TheDreadPirate. Edited 1 time in total.)
    I THINK you need to do one of two things.

    1) Fully setup IPv6 on your host and router
    2) Fully disable IPv6 on your host and router

    I THINK what is happening is that your IPv6 setup is incomplete and Jellyfin tries to connect with IPv6 and doesn't fail over to IPv4. Your OS is successfully failing over to IPv4, but I'm thinking Jellyfin isn't. When you query DNS for an address you are getting IPv6 and IPv4 addresses and it tries IPv6 first.

    Looking at your server log from yesterday, I only see loop back IPv6 addresses.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    FragileRosy
    Offline

    Junior Member

    Posts: 9
    Threads: 1
    Joined: 2025 Apr
    Reputation: 0
    #13
    2025-04-05, 09:43 PM
    Yep, seems that you're right. Trying to ping -6 quad9.net leads to no packets being returned. I will try to fix ipv6 on my server (since it used to work fine), and if that resolves the Jellyfin issue, I will mark your message as the solution.
    FragileRosy
    Offline

    Junior Member

    Posts: 9
    Threads: 1
    Joined: 2025 Apr
    Reputation: 0
    #14
    2025-04-06, 12:09 PM (This post was last modified: 2025-04-06, 12:09 PM by FragileRosy.)
    You were right, the problem was improper ipv6 connectivity. In my case, I had a static ipv6 address set in /etc/network/interfaces, but because my router changed the global prefix for some reason, it lead to internet ipv6 traffic not being able to route. Updating the server's ip address to match the global prefix fixed the issue. Thank you so much for the help!
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #15
    2025-04-06, 02:52 PM (This post was last modified: 2025-04-06, 03:03 PM by TheDreadPirate. Edited 1 time in total.)
    Are you using a desktop or server variant of your Linux distro? I'm assuming you were trying to prevent your IPv6 address from changing.

    Server variants should have IPv6 privacy extensions disabled out of the box so they shouldn't rotate IPv6 addresses. If you are using a desktop variant of your distro you will need to disable the IPv6 privacy extensions. How you do that varies depending on what your network manager is.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    FragileRosy
    Offline

    Junior Member

    Posts: 9
    Threads: 1
    Joined: 2025 Apr
    Reputation: 0
    #16
    2025-04-06, 06:04 PM
    Yeah, the address wasn't rotating automatically, even when unset, but I set it just to be sure. I'll probably just un-set it then, since it just causes problems with no benefit.
    Pages (2): « Previous 1 2

    « Next Oldest | Next Newest »

    Users browsing this thread: 1 Guest(s)


    • View a Printable Version
    • Subscribe to this thread
    Forum Jump:

    Home · Team · Help · Contact
    © Designed by D&D - Powered by MyBB
    L


    Jellyfin

    The Free Software Media System

    Linear Mode
    Threaded Mode