FFmpeg exited with code 183 when starting movie

[Michael Tot Korsgaard]

Hi I just installed my Jellyfin media server on my Hetzner hosted ubuntu server and uploaded my first movie to it. When trying to start the movie I get an error. Looking into the log, this is what I see:

Code:

[2024-11-23 15:09:40.481 +00:00] [ERR] FFmpeg exited with code 183
[2024-11-23 15:09:40.574 +00:00] [ERR] Error processing request. URL "GET" "/videos/4326e582-7af6-a25a-db11-665305f44552/live.m3u8".
MediaBrowser.Common.FfmpegException: FFmpeg exited with code 183
  at MediaBrowser.MediaEncoding.Transcoding.TranscodeManager.StartFfMpeg(StreamState state, String outputPath, String commandLineArguments, Guid userId, TranscodingJobType transcodingJobType, CancellationTokenSource cancellationTokenSource, String workingDirectory)
  at Jellyfin.Api.Controllers.DynamicHlsController.GetLiveHlsStream(Guid itemId, String container, Nullable`1 static, String params, String tag, String deviceProfileId, String playSessionId, String segmentContainer, Nullable`1 segmentLength, Nullable`1 minSegments, String mediaSourceId, String deviceId, String audioCodec, Nullable`1 enableAutoStreamCopy, Nullable`1 allowVideoStreamCopy, Nullable`1 allowAudioStreamCopy, Nullable`1 breakOnNonKeyFrames, Nullable`1 audioSampleRate, Nullable`1 maxAudioBitDepth, Nullable`1 audioBitRate, Nullable`1 audioChannels, Nullable`1 maxAudioChannels, String profile, String level, Nullable`1 framerate, Nullable`1 maxFramerate, Nullable`1 copyTimestamps, Nullable`1 startTimeTicks, Nullable`1 width, Nullable`1 height, Nullable`1 videoBitRate, Nullable`1 subtitleStreamIndex, Nullable`1 subtitleMethod, Nullable`1 maxRefFrames, Nullable`1 maxVideoBitDepth, Nullable`1 requireAvc, Nullable`1 deInterlace, Nullable`1 requireNonAnamorphic, Nullable`1 transcodingMaxAudioChannels, Nullable`1 cpuCoreLimit, String liveStreamId, Nullable`1 enableMpegtsM2TsMode, String videoCodec, String subtitleCodec, String transcodeReasons, Nullable`1 audioStreamIndex, Nullable`1 videoStreamIndex, Nullable`1 context, Dictionary`2 streamOptions, Nullable`1 maxWidth, Nullable`1 maxHeight, Nullable`1 enableSubtitlesInManifest, Boolean enableAudioVbrEncoding, Boolean alwaysBurnInSubtitleWhenTranscoding)
  at lambda_method1109(Closure, Object)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.TaskOfActionResultExecutor.Execute(ActionContext actionContext, IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeActionMethodAsync>g__Awaited|12_0(ControllerActionInvoker invoker, ValueTask`1 actionResultValueTask)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeNextActionFilterAsync>g__Awaited|10_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeInnerFilterAsync>g__Awaited|13_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeNextResourceFilter>g__Awaited|25_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Rethrow(ResourceExecutedContextSealed context)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeFilterPipelineAsync>g__Awaited|20_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
  at Jellyfin.Api.Middleware.ServerStartupMessageMiddleware.Invoke(HttpContext httpContext, IServerApplicationHost serverApplicationHost, ILocalizationManager localizationManager)
  at Jellyfin.Api.Middleware.WebSocketHandlerMiddleware.Invoke(HttpContext httpContext, IWebSocketManager webSocketManager)
  at Jellyfin.Api.Middleware.IPBasedAccessValidationMiddleware.Invoke(HttpContext httpContext, INetworkManager networkManager)
  at Jellyfin.Api.Middleware.LanFilteringMiddleware.Invoke(HttpContext httpContext, INetworkManager networkManager, IServerConfigurationManager serverConfigurationManager)
  at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context)
  at Jellyfin.Api.Middleware.QueryStringDecodingMiddleware.Invoke(HttpContext httpContext)
  at Swashbuckle.AspNetCore.ReDoc.ReDocMiddleware.Invoke(HttpContext httpContext)
  at Swashbuckle.AspNetCore.SwaggerUI.SwaggerUIMiddleware.Invoke(HttpContext httpContext)
  at Swashbuckle.AspNetCore.Swagger.SwaggerMiddleware.Invoke(HttpContext httpContext, ISwaggerProvider swaggerProvider)
  at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context)
  at Jellyfin.Api.Middleware.RobotsRedirectionMiddleware.Invoke(HttpContext httpContext)
  at Jellyfin.Api.Middleware.LegacyEmbyRouteRewriteMiddleware.Invoke(HttpContext httpContext)
  at Microsoft.AspNetCore.ResponseCompression.ResponseCompressionMiddleware.InvokeCore(HttpContext context)
  at Jellyfin.Api.Middleware.ResponseTimeMiddleware.Invoke(HttpContext context, IServerConfigurationManager serverConfigurationManager)
  at Jellyfin.Api.Middleware.ExceptionMiddleware.Invoke(HttpContext context)
[2024-11-23 15:09:41.321 +00:00] [INF] Deleting partial stream file(s) "/var/cache/jellyfin/transcodes/af4ff04b1440af980a1df5360129a102.m3u8"
[2024-11-23 15:09:42.827 +00:00] [INF] Playback stopped reported by app "Jellyfin Web" "10.10.3" playing "a genious two partners and a dope (1979)". Stopped at "0" ms

After searching online for the error code it seems to be an issue with folder permissions. My folder permissions look like this:

Code:

drwxr-xr-x  4 jellyfin root  4096 Nov 22 21:11 jellyfin_lib/

What else could be the cause of the error?

[TheDreadPirate]

Can you share the ffmpeg via pastebin? It is in the same directory as the jellyfin log.

[Michael Tot Korsgaard]

I hope that this is the one you are looking for.

{"Protocol":0,"Id":"4326e5827af6a25adb11665305f44552","Path":"/jellyfin_lib/movies/a genious two partners and a dope (1979)/a genious two partners and a dope (1979).mp4","EncoderPath":null,"EncoderProtocol":null,"Type":0,"Container":"mp4","Size":null,"Name":"a genious two partners and a dope (1979)","IsRemote":false,"ETag":"872606c16943eeb83baadcaba9430a00","RunTimeTicks":null,"ReadAtNativeFramerate":false,"IgnoreDts":false,"IgnoreIndex":false,"GenPtsInput":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"UseMostCompatibleTranscodingProfile":false,"RequiresOpening":false,"OpenToken":null,"RequiresClosing":false,"LiveStreamId":null,"BufferMs":null,"RequiresLooping":false,"SupportsProbing":true,"VideoType":0,"IsoType":null,"Video3DFormat":null,"MediaStreams":[],"MediaAttachments":[],"Formats":[],"Bitrate":null,"FallbackMaxStreamingBitrate":null,"Timestamp":null,"RequiredHttpHeaders":{},"TranscodingUrl":null,"TranscodingSubProtocol":0,"TranscodingContainer":null,"AnalyzeDurationMs":null,"DefaultAudioStreamIndex":null,"DefaultSubtitleStreamIndex":null,"HasSegments":false}

/usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -probesize 1G -i file:"/jellyfin_lib/movies/a genious two partners and a dope (1979)/a genious two partners and a dope (1979).mp4" -map_metadata -1 -map_chapters -1 -threads 0 -sn -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type fmp4 -hls_fmp4_init_filename "80f4a0e59b92df054ad899863117cdcb-1.mp4" -start_number 0 -hls_base_url "hls/80f4a0e59b92df054ad899863117cdcb/" -hls_segment_filename "/var/cache/jellyfin/transcodes/80f4a0e59b92df054ad899863117cdcb%d.mp4" -hls_playlist_type event -hls_list_size 0 -y "/var/cache/jellyfin/transcodes/80f4a0e59b92df054ad899863117cdcb.m3u8"


ffmpeg version 7.0.2-Jellyfin Copyright © 2000-2024 the FFmpeg developers
built with gcc 13 (Ubuntu 13.2.0-23ubuntu4)
configuration: --prefix=/usr/lib/jellyfin-ffmpeg --target-os=linux --extra-version=Jellyfin --disable-doc --disable-ffplay --disable-ptx-compression --disable-static --disable-libxcb --disable-sdl2 --disable-xlib --enable-lto=auto --enable-gpl --enable-version3 --enable-shared --enable-gmp --enable-gnutls --enable-chromaprint --enable-opencl --enable-libdrm --enable-libxml2 --enable-libass --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libharfbuzz --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libdav1d --enable-libsvtav1 --enable-libwebp --enable-libvpx --enable-libx264 --enable-libx265 --enable-libzvbi --enable-libzimg --enable-libfdk-aac --arch=amd64 --enable-libshaderc --enable-libplacebo --enable-vulkan --enable-vaapi --enable-amf --enable-libvpl --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
libavutil 59. 8.100 / 59. 8.100
libavcodec 61. 3.100 / 61. 3.100
libavformat 61. 1.100 / 61. 1.100
libavdevice 61. 1.100 / 61. 1.100
libavfilter 10. 1.100 / 10. 1.100
libswscale 8. 1.100 / 8. 1.100
libswresample 5. 1.100 / 5. 1.100
libpostproc 58. 1.100 / 58. 1.100
[mov,mp4,m4a,3gp,3g2,mj2 @ 0x5f705a052b00] moov atom not found
[in#0 @ 0x5f705a052840] Error opening input: Invalid data found when processing input
Error opening input file filejellyfin_lib/movies/a genious two partners and a dope (1979)/a genious two partners and a dope (1979).mp4.
Error opening input files: Invalid data found when processing input

[TheDreadPirate]

Looks like the file is corrupt or truncated.

[hernessteve]

One possible solution is to check if the video file is corrupted. You can try running the file through a repair process to ensure it's intact. If there is an issue with the moov atom, it may need to be fixed to ensure the file works properly. For more information on how to address this, you can refer to this guide: https://www.handyrecovery.com/moov-atom-not-found/. Additionally, double-check the video codecs and ensure that Jellyfin and FFmpeg have the necessary permissions to access the files and perform transcoding.