Welcome to our Forum

[joshuaboniface]

Welcome to the new and, hopefully, improved Jellyfin forums.

With the recent trouble with Reddit as a platform and our team's general dissatisfaction with Reddit, GitHub Discussions, and Chat as viable places for long-term, long-form discussions, we have decided to try again at making a community forum. While we were dissatisfied with our previous attempt using Discourse, we hope that this more traditional (MyBB-powered) forum, with a much more extensive moderation team, will help alleviate many of the issues we had there.

Thus the purpose of this forum is to provide a place for such long-form discussions, to provide a user-friendly and searchable archive of issues, development plans, walkthroughs/tutorials, etc., to give our community its own home that is not dependent on another platform, and to supplement the other methods of communication we use.

As described there, we have also closed our official Reddit subreddit at this time, in favour of this forum.

You may register for this forum in various ways. You may of course use the internal registration system, though you may also use external authentication via your Discord, GitHub, Google, Reddit, Stack Exchange, or Twitter account instead (sorry, no Facebook because of their insane developer policies). If you do register using external authentication, please ensure you review the system DM at login for instructions on how to properly secure your account.

Once registered, please ensure you read through our rules, then feel free to say "Hello!" in the General Discussion forum or jump right into asking for help in one of our Troubleshooting or Development forums.

If you're interested in tracking release announcements, you can use an RSS feed or alternate feed type to follow our Release Announcements forum. All new releases will be posted there.

Please note that we are currently unsure exactly how popular these forums will be, and thus much load the forums will be placed under by our userbase. If you encounter errors or slow performance please hold tight, and if they persist please report them via Matrix and we can investigate. You can also use our status page to check for maintenance or outage announcements.

Happy watching!

[joshuaboniface]

The First Update, 2023-06-24:

Wow, what a week! We're already at over 600 members, over 125 threads, and over 500 posts (actually more, but I'm trying not to count my own )! What a great start to our forum experiment! I was personally hoping to hit 1000 users by today based on the trends for the first 2 days, but it did slow down a fair bit, even with the slight uptick from our "coverage" on /r/Linux over at Reddit. That said, 600 is better than 0 and we're grateful for everyone choosing to join us here!

With exactly one week until the Reddit "no more API deadline", we continue to observe the situation there, but are still standing fast on the shutdown of our subreddit. These forums are unequivocally the new home for the Jellyfin team and community on the Internet.

We've added to our rules a bit, including - for the first time in the project - defining a very clear set of guidelines regarding piracy and what is/isn't allowed to be discussed. Please review the updated rules using the link in the top bar or right pulldown menu on mobile.

We've added a few more plugins to the board and fixed most of the fairly glaring bugs over the past week, and we're definitely aware that many remain, especially around the theme and mobile experience. We will continue to improve things as we can. Some problems are a result of MyBB itself though and we're stuck with them (e.g. no Markdown support) though there is some additional work in these areas with no ETA.

Our forum structure seems to be working well so far, with no indications that we need to change it yet. I do just want to remind everyone that the Off-Topic General Discussion forum is for just that, off-topic discussions: if you need help with Jellyfin, that goes in the Troubleshooting forum (we've had to move at least 5 threads already). We also have a thread there for forum improvements/concerns that should be used if you run into any bugs.

I also want to remind new users that registration and login can be done via Oauth, and that - if you haven't seen it - you can attach multiple Oauth providers to your account under User CP -> Third party integration at the bottom. So say you register with Reddit, you can also link your GitHub or StackExchange accounts as backups. Yes, you should still record your password here even if you use multiple Oauth accounts, just in case, but this should hopefully reduce the "account burden" even further.

Lastly I want to bring attention to the "answer" plugin which is active in all of the Support forums. If you, as the OP of a thread, get the answer you're looking for, please use the "Mark as solution" option under the relevant reply to solve the thread and mark that answer as the solution. It will then be linked under the OP for easy access by future users. Please also consider giving reputation to the helpful answerer to increase their standing.

Happy browsing everyone!