Jellyfin Forum - Troubleshooting

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Forums in 'Troubleshooting'		Threads	Posts	Last Post
	Networking & Access Get help for problems with networking and access to Jellyfin, such as VPNs and proxies	560	3,367	iOs app not connecting to... by fresh_jelly 8 hours ago
	Media Scanning & Identification Get help for problems with media scanning, identification, and metadata in Jellyfin	737	3,708	Library no longer auto up... by Moots Yesterday, 10:13 PM

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Mark this forum read \| Subscribe to this forum Troubleshooting
Thread / Author [asc]		Replies	Views	Rating	Last Post
Important Threads
	How to use the Troubleshooting forums A quick guide on getting help in our Troubleshooting forums joshuaboniface	0	5,782	4 Vote(s) - 5 out of 5 in Average	2023-06-16, 12:42 AM Last Post: joshuaboniface
	Frequently Asked Questions A list of frequently asked troubleshooting questions and their answers joshuaboniface	0	6,127	0 Vote(s) - 0 out of 5 in Average	2023-06-16, 12:41 AM Last Post: joshuaboniface
Normal Threads
	SOLVED: The decoding path cannot be saved after setting - 解码路径设置后无法保存 (Pages: 1 2 ) 播放视频出错，已设置解码路径，日志显示解码路径为空我是菁英	18	2,743	0 Vote(s) - 0 out of 5 in Average	2025-04-16, 04:08 PM Last Post: 我是菁英
	Timeline Thumbnail Generation Stuck at 0.0% on Docker Version of Jellyfin 10.9.11 九凛洵	1	827	0 Vote(s) - 0 out of 5 in Average	2024-10-15, 01:21 PM Last Post: TheDreadPirate
	I can't connect to the server Роман Кудинов	2	862	0 Vote(s) - 0 out of 5 in Average	2025-01-30, 05:04 PM Last Post: theguymadmax
	Jellyfin groups episdoes as "specials" even when <season> tag is present in the NFO I have an anime downloaded. I have NFO files for it. However, Jellyfin groups a bunch of the episodes (possibly all of them) as "special", not the season they go to, when I add the anime to the Jellyfin folder. Родион Панарин	2	1,415	0 Vote(s) - 0 out of 5 in Average	2024-11-15, 10:19 PM Last Post: TheDreadPirate
	TV App problem Movies stops after few seconds Łukasz Dw	9	2,146	0 Vote(s) - 0 out of 5 in Average	2024-06-15, 08:41 PM Last Post: Łukasz Dw
	Why is transcoding happening for HEVC->H264 files in chrome? __WhoAmI__	6	4,538	0 Vote(s) - 0 out of 5 in Average	2023-08-24, 09:50 PM Last Post: Efficient_Good_5784
	Movie restart at specific time _RUFUR_	2	529	0 Vote(s) - 0 out of 5 in Average	2025-07-22, 10:17 AM Last Post: _RUFUR_
	Copying folderless MP4 to Library Root Triggers Mass Deletion? Single misplaced MP4 in the library root triggered a full metadata wipe _Nick	3	602	0 Vote(s) - 0 out of 5 in Average	2025-04-12, 07:25 PM Last Post: _Nick
	Another Docker issue _Mayhem_	1	1,035	0 Vote(s) - 0 out of 5 in Average	2024-04-16, 02:11 AM Last Post: _Mayhem_
	SOLVED: 10.9.7: Error creating Playlists _Mayhem_	1	3,005	0 Vote(s) - 0 out of 5 in Average	2024-07-04, 03:58 AM Last Post: _Mayhem_
	Libraries showing 0 contents ` _Mayhem_	5	638	0 Vote(s) - 0 out of 5 in Average	2025-09-04, 01:23 PM Last Post: _Mayhem_
	Jellyfin removing tags added manually zzzz272	4	2,927	0 Vote(s) - 0 out of 5 in Average	2023-10-04, 06:18 PM Last Post: zzzz272
	Qobuz App crashes Jellyfin Qobuz App crashes Jellyfin zzz00	7	1,282	0 Vote(s) - 0 out of 5 in Average	2025-04-05, 07:13 PM Last Post: TheDreadPirate
	TV show metadata Tv show data not populating correctly zzfeltzinclasp	4	770	0 Vote(s) - 0 out of 5 in Average	2025-04-13, 08:00 PM Last Post: zzfeltzinclasp
	SOLVED: Error reading folder Jellyfin can't read one specific folder. ZZC	3	1,467	0 Vote(s) - 0 out of 5 in Average	2024-02-10, 11:04 PM Last Post: ZZC
	SOLVED: Hardware transoding synology 220+ hardware transcoding not working on synology 220+ (Intel J4025) zypthora	2	1,181	0 Vote(s) - 0 out of 5 in Average	2025-04-01, 01:22 PM Last Post: zypthora
	Failed to start Jellyfin (code=exited, status=217/USER) DISCLAIMER: I'm a total Linux noob and probably need a bit of handholding Zyperspace	4	3,186	0 Vote(s) - 0 out of 5 in Average	2023-07-05, 06:03 PM Last Post: skribe
	Jellyfin uses 100% CPU Power Jellyfin uses 100% CPU Power, every now and then, and locks up. zwck	2	4,805	0 Vote(s) - 0 out of 5 in Average	2023-08-21, 07:32 PM Last Post: zwck

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