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    Jellyfin Forum Support General Questions Missing Administration in UI

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    Missing Administration in UI

    Administration missing in UI
    Geejay71
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    #1
    2023-11-24, 05:04 PM
    Hello,

    For some reason, the Administration settings are missing on my Windows 10 browser. They were there the last time I logged in. I tried Chrome (+ Incognito Mode). Firefox and Edge. 
    The only things I'm seeing are Media and User. I'm running version 10.8.12. I've already rebooted the host which is Ubuntu on a Proxmox server. 
    I also have another instance of Jellyfin running on a totally different server which was showing me the Administration settings until I logged out and back in. 
    Any help would be appreciated.
    TheDreadPirate
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    #2
    2023-11-24, 06:20 PM
    Does someone else have access to the server? Did they remove your admin access?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Geejay71
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    #3
    2023-11-25, 12:56 AM
    Hi there. No one else has access. I've had this happen before and I was able to regain the Admin settings by closing an reopening Chrome. I thought it was a glitch so I didn't think too much of it.
    TheDreadPirate
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    #4
    2023-11-25, 02:50 AM
    Can you share your logs with us? Upload them to sourcebin and link back here.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Geejay71
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    Posts: 8
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    Joined: 2023 Aug
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    Country:United States
    #5
    2023-11-25, 03:35 AM
    As bizarre as it might be, I think the issue is tied to the Proxmox servers. I installed Jellyfin on a new Container and the Administration section is also missing. I just remembered that I ran an update on both Proxmox servers. I'm going to see if there's a way to go back to the previous version.
    Geejay71
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    #6
    2023-11-25, 03:45 AM
    I logged into the new Jellyfin installation and the Administration section showed up.
    It's also found when I click on my account name on the top right corner. I never noticed it being there before.
    For the other 2 instances, how would I retrieve the logs if I can't see the Dashboard?
    Geejay71
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    #7
    2023-11-26, 08:45 AM
    I was able to fix the issue. Somehow the account rights were changed.
    I repaired the permissions on the jellyfin.db file and can now see the admin settings.
    forssux
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    #8
    2024-04-14, 10:10 AM
    (2023-11-26, 08:45 AM)Geejay71 Wrote: I was able to fix the issue. Somehow the account rights were changed.
    I repaired the permissions on the jellyfin.db file and can now see the admin settings.

    Hi there,

    I have the same issue and found indeed the following /var/lib/jellyfin/data/jellyfin.db file.
    It has rw for user jellyfin only so 644
    I changed it to rw.rw.... or 664 and restarted unfortunately no change.

    What user is it on with you and what rights did you give?
    TheDreadPirate
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    #9
    2024-04-14, 03:07 PM
    644 jellyfin:jellyfin is the default permission for that file and works for me. What issue are you having? Can you describe your setup?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    forssux
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    #10
    2024-04-14, 03:43 PM (This post was last modified: 2024-04-14, 04:19 PM by forssux. Edited 4 times in total. Edit Reason: Adding info )
    Hi There,

    I'm running Jellyfin on a Proxmox instance in a container.

    Linux jellyfin 6.5.13-5-pve #1 SMP PREEMPT_DYNAMIC PMX 6.5.13-5 (2024-04-05T11:03Z) x86_64
    [2024-04-14 15:17:50.509 +00:00] [INF] Jellyfin version: "10.8.13"
    [2024-04-14 15:17:50.536 +00:00] [INF] Environment Variables: ["[JELLYFIN_WEB_OPT, --webdir=/usr/share/jellyfin/web]", "[JELLYFIN_USER, jellyfin]", "[JELLYFIN_LOG_DIR, /var/log/jellyfin]", "[JELLYFIN_CACHE_DIR, /var/cache/jelly>
    [2024-04-14 15:17:50.540 +00:00] [INF] Arguments: ["/usr/lib/jellyfin/bin/jellyfin.dll", "--webdir=/usr/share/jellyfin/web", "--restartpath=/usr/lib/jellyfin/restart.sh", "--ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg"]
    [2024-04-14 15:17:50.541 +00:00] [INF] Operating system: "Linux"
    [2024-04-14 15:17:50.541 +00:00] [INF] Architecture: X64
    [2024-04-14 15:17:50.542 +00:00] [INF] 64-Bit Process: True
    [2024-04-14 15:17:50.542 +00:00] [INF] User Interactive: True
    [2024-04-14 15:17:50.542 +00:00] [INF] Processor count: 4
    [2024-04-14 15:17:50.542 +00:00] [INF] Program data path: "/var/lib/jellyfin"
    [2024-04-14 15:17:50.543 +00:00] [INF] Web resources path: "/usr/share/jellyfin/web"
    [2024-04-14 15:17:50.543 +00:00] [INF] Application directory: "/usr/lib/jellyfin/bin/"
    [2024-04-14 15:17:50.798 +00:00] [INF] Setting cache path: "/var/cache/jellyfin"

    I have 3 regular users with a simple password. That works ..
    But it seems I don't have a admin anymore?
    I updated the system witch bumped me to a higher Jellyfin and restarted the Jellyfin container.
    I have to say this system has been running for more than a year, but now I wanted to change Thumbnails/Icons for some seasons for some Series

    Storage is on a ZFS system inside Proxmox and served with samba to the different containers and Windows PC's
    I found the solution here..
    https://jellyfin.org/docs/general/admini...er-account

    In my case the Jellyfin user wasn't visible on the login screen, after a year one can forget these things
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