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    Jellyfin Forum Support Troubleshooting Networking & Access SOLVED: Cannot connect to server with media player

     
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    SOLVED: Cannot connect to server with media player

    Can't connect to jellyfin server on local network with jellyfin media player
    Shrek3onVHS
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    #1
    2024-06-21, 09:56 PM (This post was last modified: 2024-06-21, 10:53 PM by Shrek3onVHS. Edited 1 time in total. Edit Reason: solved )
    So, as title says; I have no issues whatsoever with the roku and fire TV apps, but I cannot seem to get connected to my server whatsoever on multiple other PCs through media player on same network as the server. All of their connections are set to private and have firewall exceptions set.
    TheDreadPirate
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    #2
    2024-06-21, 09:59 PM
    There shouldn't be any firewall settings needed on the client PCs. Only the server's firewall needs to be configured.

    What OS is the server running and what version of Jellyfin server? What version of JMP are the clients running?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Shrek3onVHS
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    #3
    2024-06-21, 10:02 PM
    Server is running Windows 11 and server build 10.9.6; Clients are on Windows 10 running JMP 1.11.1
    TheDreadPirate
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    #4
    2024-06-21, 10:04 PM
    jellyfin media player produces logs. Open JMP on the client, make your connection attempt, then on the client go to

    C:\Users\yourUser\appdata\local\jellyfinmediaplayer

    There will be a log directory. Share the JMP log via pastebin.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Shrek3onVHS
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    #5
    2024-06-21, 10:14 PM
    https://pastebin.com/riRDbMQi
    TheDreadPirate
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    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #6
    2024-06-21, 10:24 PM
    Huh. JMP didn't log anything. What do you see in JMP when the attempt fails? What address are you using?

    Can you share your jellyfin server log via pastebin?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Shrek3onVHS
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    Junior Member

    Posts: 4
    Threads: 1
    Joined: 2024 Jun
    Reputation: 0
    Country:United States
    #7
    2024-06-21, 10:43 PM
    When it fails, it gives the "Connection Failure - We're unable to connect to the selected server right now. Please ensure it is running and try again." pop-up. I just tried again and the log hasn't changed nor are there any new logs. Address I'm using ..... I just realized I'm an idiot. I was using the IP from ipconfig on the client, not the server machine. I am so sorry to waste your time. It's working.
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