• Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below
  • Forum
  • Website
  • GitHub
  • Status
  • Translation
  • Features
  • Team
  • Rules
  • Help
  • Feeds
User Links
  • Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below

    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Media cards on android are broken since 10.9.7

     
    • 0 Vote(s) - 0 Average

    Media cards on android are broken since 10.9.7

    Dzvon2
    Offline

    Junior Member

    Posts: 20
    Threads: 8
    Joined: 2024 Apr
    Reputation: 0
    #1
    2024-06-27, 12:04 AM
    With the most recent update, tapping any media card on Android is no longer working. I can long press on the cards, but just doing a normal tap no longer works. I can click the play button on a media card in the Continue Watching section and it will play as expected. When I try to navigate to a library from the hamburger side menu, the title in the header changes, but it never actually navigates anywhere. I am going to look at the release code diff and see if anything sticks out, but also wanted to post and see if anyone else is experiencing this or has any immediate ideas what the issue could be.
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #2
    2024-06-27, 03:03 AM
    On a browser, go into Dashboard > Devices and delete the session for your Android device. This will force you to log back in on your phone but it may resolve your issue. I had a similar issue with Jellyfin Media Player and this worked for me.

    Thanks to @Efficient_Good_5784 for the solution.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    CeruleanRed
    Offline

    Junior Member

    Posts: 4
    Threads: 1
    Joined: 2024 May
    Reputation: 0
    Country:Austria
    #3
    2024-06-30, 04:06 PM
    Hi, I've run into this issue as well, I've tried deleting all the sessions for every device, to no success. I'm seeing this issue both on the desktop client on windows, and on the android client. I will try to debug this a bit further to see if I can come up with what exactly is failing.
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #4
    2024-06-30, 04:13 PM
    (2024-06-30, 04:06 PM)CeruleanRed Wrote: Hi, I've run into this issue as well, I've tried deleting all the sessions for every device, to no success. I'm seeing this issue both on the desktop client on windows, and on the android client. I will try to debug this a bit further to see if I can come up with what exactly is failing.

    Do you have a custom theme?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    CeruleanRed
    Offline

    Junior Member

    Posts: 4
    Threads: 1
    Joined: 2024 May
    Reputation: 0
    Country:Austria
    #5
    2024-06-30, 04:22 PM
    So after searching for a little bit, I think I have found a more reliable solution. The fix is to clear the cache of whatever app you are using. So in my case:

    - Windows: Delete C:\Users\{USER}\AppData\Local\JellyfinMediaPlayer and Jellyfin Media Player
    - Android: Could be different based on device, but in my case it was going to the jellyfin app in settings, selecting storage, and using the clear cache button

    I think this issue might be related to https://github.com/jellyfin/jellyfin-med...issues/688, because as soon as I cleared the cache, everything worked as expected. Could add this info to the GitHub issue as well if someone deems it necessary.
    « Next Oldest | Next Newest »

    Users browsing this thread: 1 Guest(s)


    • View a Printable Version
    • Subscribe to this thread
    Forum Jump:

    Home · Team · Help · Contact
    © Designed by D&D - Powered by MyBB
    L


    Jellyfin

    The Free Software Media System

    Linear Mode
    Threaded Mode