Playback issues on TCL Roku Tv Jellyfin Client

[Jerrad Bieno]

Its an old windows desktop I found lying around, so very well may not be up to snuff. I threw ubuntu server on it so that is what jellyfin is running on.

Code:

System:
  Host: mediasvr Kernel: 6.8.0-35-generic arch: x86_64 bits: 64
  Console: pty pts/0 Distro: Ubuntu 24.04 LTS (Noble Numbat)
Machine:
  Type: Desktop System: LENOVO product: 90F10068US v: ideacentre 300S-08IHH
    serial: <superuser required>
  Mobo: LENOVO model: SHARKBAY v: SDK0J40709 WIN 3259594878426 serial: <superuser required>
    UEFI: LENOVO v: M0KKT19A date: 09/16/2015
CPU:
  Info: quad core model: Intel Core i5-4460S bits: 64 type: MCP cache: L2: 1024 KiB
  Speed (MHz): avg: 798 min/max: 800/3400 cores: 1: 798 2: 800 3: 798 4: 798
Graphics:
  Device-1: Intel Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics driver: i915
    v: kernel
  Display: server: No display server data found. Headless machine? tty: 360x25
  API: EGL v: 1.5 drivers: swrast platforms: surfaceless,device
  API: OpenGL v: 4.5 vendor: mesa v: 24.0.5-1ubuntu1 note: console (EGL sourced)
    renderer: llvmpipe (LLVM 17.0.6 256 bits)
Audio:
  Device-1: Intel Xeon E3-1200 v3/4th Gen Core Processor HD Audio driver: snd_hda_intel
  Device-2: Intel 8 Series/C220 Series High Definition Audio driver: snd_hda_intel
  API: ALSA v: k6.8.0-35-generic status: kernel-api
Network:
  <omitted>
Bluetooth:
  Device-1: Qualcomm Atheros driver: btusb type: USB
  Report: rfkill ID: hci0 rfk-id: 0 state: down bt-service: not found rfk-block: hardware: no
    software: no address: see --recommends
Drives:
  Local Storage: total: 1.82 TiB used: 315.14 GiB (16.9%)
  ID-1: /dev/sda vendor: Seagate model: ST2000DX001-SSHD-8GB size: 1.82 TiB
Partition:
  ID-1: / size: 1.57 TiB used: 314.96 GiB (19.6%) fs: ext4 dev: /dev/dm-0
  ID-2: /boot size: 1.9 GiB used: 182.5 MiB (9.4%) fs: ext4 dev: /dev/sda2
  ID-3: /boot/efi size: 1.05 GiB used: 6.1 MiB (0.6%) fs: vfat dev: /dev/sda1
Swap:
  ID-1: swap-1 type: file size: 4 GiB used: 135.5 MiB (3.3%) file: /swap.img
Sensors:
  System Temperatures: cpu: 26.0 C mobo: N/A
  Fan Speeds (rpm): N/A
Info:
  Memory: total: 16 GiB available: 15.53 GiB used: 1.15 GiB (7.4%)
  Processes: 145 Uptime: 14d 17h 55m Init: systemd target: graphical (5) Shell: Bash
    inxi: 3.3.34

[TheDreadPirate]

Ok. You should switch from QSV to VAAPI in Dashboard > Playback. It should get some stuff to work, but don't expect miracles from it.

It only supports encoding H264 and supports decoding H264, VC1, and MPEG2. Tone mapping should be unchecked.

The decoding support only applies to hardware accelerated decoding. For other codecs it will CPU decode.

[Jerrad Bieno]

Ok I will give those a shot, thanks! So is it basically that the CPU is too old to transcode HEVC?

[TheDreadPirate]

Your CPU should still be able to transcode from HEVC to H264 if configured correctly. But Intel deprecated support for your CPU in their QSV drivers. VAAPI should still work and provide similar hardware acceleration to QSV.