SOLVED: Jellyfin server error on Ubuntu server 24.04

[Nex1337]

Hello
I have installed the latest stable version of jellyfin on Ubuntu 24.04, unfortunately I am having trouble getting it to work because an error pops up, what could be the cause of this? (see screenshot for details).

[Fate]

can you post everything in:
journalctl -u jellyfin.service --no-pager
to pastebin and link it here?

or
journalctl -u jellyfin.service --since=yesterday --no-pager
if the other is too much text

[Nex1337]

Hey, I have already managed to solve it, by restarting jellyfin again.

I have another problem, I'm trying to enable QSV transcoding and unfortunately it doesn't work, I do everything according to the instructions. My hardware is intel N100.

Log: https://pastebin.com/VBkzgXWc

[Fate]

Hey, I have already managed to solve it, by restarting jellyfin again.

I have another problem, I'm trying to enable QSV transcoding and unfortunately it doesn't work, I do everything according to the instructions. My hardware is intel N100.

Log: https://pastebin.com/VBkzgXWc

That log does not contain the transcoding data.

There should be a separate jellyfin trancode log.

In addition to that I would still like to see:
journalctl -u jellyfin.service --since=yesterday --no-pager 
dmesg | grep i915
vainfo

did you install any intel drivers?

[TheDreadPirate]

Also, what are your hardware specs?

[Nex1337]

@Fate
Results:
1. journalctl: https://pastebin.com/Zg1Y4BCk
2. dmesg: https://pastebin.com/MPd16Fhx
3. vainfo: https://pastebin.com/BHxu3RDT

@TheDreadPirate
It's a Aoostar R1 Mini Nas (16GB 3200mhz, 256 SSD): https://aoostar.com/products/aoostar-r1-...MnMFrwAqed

I also noticed, when watching a 4k video on a 1080p monitor, the playback info says it is direct play and the CPU usage is ~30%
https://ibb.co/86qTqZn

Thanks for help

[Fate]

@Fate
Results:
1. journalctl: https://pastebin.com/Zg1Y4BCk
2. dmesg: https://pastebin.com/MPd16Fhx
3. vainfo: https://pastebin.com/BHxu3RDT

@TheDreadPirate
It's a Aoostar R1 Mini Nas (16GB 3200mhz, 256 SSD): https://aoostar.com/products/aoostar-r1-...MnMFrwAqed

I also noticed, when watching a 4k video on a 1080p monitor, the playback info says it is direct play and the CPU usage is ~30%
https://ibb.co/86qTqZn

Thanks for help

Hmm the QSV seems to be setup correctly.

But I never see any video transcodes. I only requested audio transcodes in the logs.

30% CPU for direct play seems to be a bit on the high side. But could be okay depending on what the source format/bitrate is and if it needs to remux the container.

Are you sure QSVis not working?

[Nex1337]

@Fate
It doesn't work because usually the N100 CPU usage for 1 transcoding is ~5-10% (I checked on windows 10). On the other hand, it puzzles me why it doesn't transcode a 4k movie when I watch it on a FHD monitor just uploads as directplay

[Fate]

@Fate
It doesn't work because usually the N100 CPU usage for 1 transcoding is ~5-10% (I checked on windows 10). On the other hand, it puzzles me why it doesn't transcode a 4k movie when I watch it on a FHD monitor just uploads as directplay

That is no reliable metric.

Show the ffmpeg transcoding log then.

[Nex1337]

@Fate
Logs:
1. https://pastebin.com/uHjVc9uq
2. https://pastebin.com/7VBaBy8c

I changed the “Internal graphics” options in the bios from “auto” to “Enable” after which I played the 4k video on my phone and surprisingly it started working, but it stutters, while on other devices it still doesn't work. CPU usage: 6-7%
https://ibb.co/LdKDbF9