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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting SOLVED: Unable to transcode videos

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    SOLVED: Unable to transcode videos

    TheDreadPirate
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    #11
    2024-09-06, 02:39 PM
    In the LXC, are there any renderD entries in /dev/dri?

    ls -l /dev/dri
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    seelk
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    #12
    2024-09-07, 01:02 PM
    (2024-09-06, 02:39 PM)TheDreadPirate Wrote: In the LXC, are there any renderD entries in /dev/dri?

    ls -l /dev/dri

    Yes:

    Code:
    : ls -l /dev/dri
    total 0
    crw-rw---- 1 root input 226, 128 Aug 18 14:11 renderD128

    Code:
    : /usr/lib/jellyfin-ffmpeg/vainfo --display drm --device /dev/dri/renderD128
    Trying display: drm
    libva info: VA-API version 1.20.0
    libva info: Trying to open /usr/lib/jellyfin-ffmpeg/lib/dri/iHD_drv_video.so
    libva info: Found init function __vaDriverInit_1_20
    libva info: va_openDriver() returns 0
    vainfo: VA-API version: 1.20 (libva 2.20.0)
    vainfo: Driver version: Intel iHD driver for Intel(R) Gen Graphics - 24.1.1 (f5f09c4)
    vainfo: Supported profile and entrypoints
          VAProfileNone                  : VAEntrypointVideoProc
          VAProfileNone                  : VAEntrypointStats
          VAProfileMPEG2Simple            : VAEntrypointVLD
          VAProfileMPEG2Main              : VAEntrypointVLD
          VAProfileH264Main              : VAEntrypointVLD
          VAProfileH264Main              : VAEntrypointEncSliceLP
          VAProfileH264High              : VAEntrypointVLD
          VAProfileH264High              : VAEntrypointEncSliceLP
          VAProfileJPEGBaseline          : VAEntrypointVLD
          VAProfileJPEGBaseline          : VAEntrypointEncPicture
          VAProfileH264ConstrainedBaseline: VAEntrypointVLD
          VAProfileH264ConstrainedBaseline: VAEntrypointEncSliceLP
          VAProfileHEVCMain              : VAEntrypointVLD
          VAProfileHEVCMain              : VAEntrypointEncSliceLP
          VAProfileHEVCMain10            : VAEntrypointVLD
          VAProfileHEVCMain10            : VAEntrypointEncSliceLP
          VAProfileVP9Profile0            : VAEntrypointVLD
          VAProfileVP9Profile0            : VAEntrypointEncSliceLP
          VAProfileVP9Profile1            : VAEntrypointVLD
          VAProfileVP9Profile1            : VAEntrypointEncSliceLP
          VAProfileVP9Profile2            : VAEntrypointVLD
          VAProfileVP9Profile2            : VAEntrypointEncSliceLP
          VAProfileVP9Profile3            : VAEntrypointVLD
          VAProfileVP9Profile3            : VAEntrypointEncSliceLP
          VAProfileHEVCMain12            : VAEntrypointVLD
          VAProfileHEVCMain422_10        : VAEntrypointVLD
          VAProfileHEVCMain422_10        : VAEntrypointEncSliceLP
          VAProfileHEVCMain422_12        : VAEntrypointVLD
          VAProfileHEVCMain444            : VAEntrypointVLD
          VAProfileHEVCMain444            : VAEntrypointEncSliceLP
          VAProfileHEVCMain444_10        : VAEntrypointVLD
          VAProfileHEVCMain444_10        : VAEntrypointEncSliceLP
          VAProfileHEVCMain444_12        : VAEntrypointVLD
          VAProfileHEVCSccMain            : VAEntrypointVLD
          VAProfileHEVCSccMain            : VAEntrypointEncSliceLP
          VAProfileHEVCSccMain10          : VAEntrypointVLD
          VAProfileHEVCSccMain10          : VAEntrypointEncSliceLP
          VAProfileHEVCSccMain444        : VAEntrypointVLD
          VAProfileHEVCSccMain444        : VAEntrypointEncSliceLP
          VAProfileAV1Profile0            : VAEntrypointVLD
          VAProfileAV1Profile0            : VAEntrypointEncSliceLP
          VAProfileHEVCSccMain444_10      : VAEntrypointVLD
          VAProfileHEVCSccMain444_10      : VAEntrypointEncSliceLP
    TheDreadPirate
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    #13
    2024-09-07, 04:33 PM
    What Jellyfin version are you running? I just noticed that jellyfin-ffmpeg is still 5.1.4. Are you still on 10.8.13? If you are running 10.9, you should upgrade to jellyfin-ffmpeg6. I don't know for certain is that actually matters, but the server and ffmpeg versions should be 5.1.4 with server 10.8 and 6.0.1 for server 10.9.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    seelk
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    #14
    2024-09-08, 12:23 AM
    (2024-09-07, 04:33 PM)TheDreadPirate Wrote: What Jellyfin version are you running?  I just noticed that jellyfin-ffmpeg is still 5.1.4.  Are you still on 10.8.13?  If you are running 10.9, you should upgrade to jellyfin-ffmpeg6.  I don't know for certain is that actually matters, but the server and ffmpeg versions should be 5.1.4 with server 10.8  and 6.0.1 for server 10.9.

    I was running Jellyfin 10.9.10.  I uninstalled jellyfin-ffmpeg 5.1.4 and installed 6.0.1.  Tried playing a video and transcoding failed, same error as before.  I then upgraded to Jellyfin 10.9.11 and transcoding also failed.
    TheDreadPirate
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    #15
    2024-09-08, 03:15 PM
    On the host, what is the out of this command.

    Code:
    sudo apt list --installed | grep linux
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    seelk
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    #16
    2024-09-09, 12:33 PM
    (2024-09-08, 03:15 PM)TheDreadPirate Wrote: On the host, what is the out of this command.

    Code:
    sudo apt list --installed | grep linux

    Code:
    : apt list --installed | grep linux

    WARNING: apt does not have a stable CLI interface. Use with caution in scripts.

    binutils-x86-64-linux-gnu/stable,now 2.40-2 amd64 [installed]
    console-setup-linux/stable,now 1.221 all [installed]
    liblinux-inotify2-perl/stable,now 1:2.3-2 amd64 [installed]
    libnvpair3linux/stable,now 2.2.4-pve1 amd64 [installed]
    libselinux1/stable,now 3.4-1+b6 amd64 [installed]
    libuutil3linux/stable,now 2.2.4-pve1 amd64 [installed]
    libzfs4linux/stable,now 2.2.4-pve1 amd64 [installed]
    libzpool5linux/stable,now 2.2.4-pve1 amd64 [installed]
    linux-base/stable,now 4.9 all [installed]
    util-linux-extra/stable,stable-security,now 2.38.1-5+deb12u1 amd64 [installed,automatic]
    util-linux/stable,stable-security,now 2.38.1-5+deb12u1 amd64 [installed]
    zfsutils-linux/stable,now 2.2.4-pve1 amd64 [installed]
    TheDreadPirate
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    #17
    2024-09-10, 04:06 PM
    What does Promox call their kernel? The apt command should have listed out what kernel packages were installed, including all the header and mod packages.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    seelk
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    #18
    2024-09-10, 04:19 PM
    (2024-09-10, 04:06 PM)TheDreadPirate Wrote: What does Promox call their kernel?  The apt command should have listed out what kernel packages were installed, including all the header and mod packages.

    It seems the kernel names start with "proxmox-kernel".  I'm not sure about the headers and mod packages.

    Code:
    : apt list --installed | grep proxmox-kernel

    WARNING: apt does not have a stable CLI interface. Use with caution in scripts.

    proxmox-kernel-6.5.13-5-pve-signed/stable,now 6.5.13-5 amd64 [installed,auto-removable]
    proxmox-kernel-6.5.13-6-pve-signed/stable,now 6.5.13-6 amd64 [installed,automatic]
    proxmox-kernel-6.5/stable,now 6.5.13-6 all [installed,automatic]
    proxmox-kernel-6.8.12-1-pve-signed/stable,now 6.8.12-1 amd64 [installed,automatic]
    proxmox-kernel-6.8.4-2-pve-signed/stable,now 6.8.4-2 amd64 [installed,auto-removable]
    proxmox-kernel-6.8.4-3-pve-signed/stable,now 6.8.4-3 amd64 [installed,auto-removable]
    proxmox-kernel-6.8.8-1-pve-signed/stable,now 6.8.8-1 amd64 [installed,automatic]
    proxmox-kernel-6.8/stable,now 6.8.12-1 all [installed,automatic]
    proxmox-kernel-helper/stable,now 8.1.0 all [installed,automatic]
    TheDreadPirate
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    #19
    2024-09-10, 04:43 PM (This post was last modified: 2024-09-10, 04:43 PM by TheDreadPirate.)
    And what does proxmox call all of the extra packages it includes with the kernel (Ubuntu example below). It should be similarly named (headers, modules, modules-extra).

    Code:
    chris@rat-trap:~$ sudo apt list --installed | grep 6.8.0-44
    WARNING: apt does not have a stable CLI interface. Use with caution in scripts.
    linux-headers-6.8.0-44-generic/noble-updates,now 6.8.0-44.44 amd64 [installed]
    linux-headers-6.8.0-44/noble-updates,now 6.8.0-44.44 all [installed,automatic]
    linux-image-6.8.0-44-generic/noble-updates,now 6.8.0-44.44 amd64 [installed]
    linux-modules-6.8.0-44-generic/noble-updates,now 6.8.0-44.44 amd64 [installed,automatic]
    linux-modules-extra-6.8.0-44-generic/noble-updates,now 6.8.0-44.44 amd64 [installed]

    I also see that it installed a newer kernel than what you started with in this thread (6.8.12). Did it install and then change which one you are running on boot?

    Code:
    uname -a
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    seelk
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    Posts: 19
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    Country:United States
    #20
    2024-09-11, 03:04 AM (This post was last modified: 2024-09-11, 03:05 AM by seelk. Edited 1 time in total.)
    Code:
    : apt list --installed | grep 6.8.4-3

    WARNING: apt does not have a stable CLI interface. Use with caution in scripts.

    proxmox-kernel-6.8.4-3-pve-signed/stable,now 6.8.4-3 amd64 [installed,auto-removable]

    I'm not sure how to identify the corresponding headers and mod packages.

    I pinned the 6.8.4-3-pve to boot instead of the latest kernel.  This is an option Proxmox provides.

    Code:
    : uname -a

    Linux proxmox 6.8.4-3-pve #1 SMP PREEMPT_DYNAMIC PMX 6.8.4-3 (2024-05-02T11:55Z) x86_64 GNU/Linux
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