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    Jellyfin Forum Support Troubleshooting Upgrade to 10.10.1 - seems like all users are gone?!

     
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    Upgrade to 10.10.1 - seems like all users are gone?!

    Upgrade to 10.10.1 - seems like all users are gone?!
    TheYang
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    Country:Gibraltar
    #1
    2024-11-09, 09:51 AM (This post was last modified: 2024-11-09, 09:54 AM by TheYang. Edited 2 times in total.)
    Hey there, not sure how to act right now, I cannot log in to my jellyfin server, running through docker. 

    in /etc/jellyfin/system.xml the flag IsStartupWizardComplete was already set to false without my intervention, but no startup wizard shows up (also not in incognito windows) 
    i've tried setting it to true, and I cannot log in with old users or get a wizard either. 
    resetting it to false didn't do anything either. 

    I've also found these instructions: https://jellyfin.org/docs/general/admini...er-account 
    where I ran: 
    sudo sqlite3 /var/lib/jellyfin/data/jellyfin.db
    SELECT Permissions.Value,Permissions.Kind,Users.Username  FROM Permissions INNER JOIN Users ON Permissions.UserID = Users.Id;

    which retuns nothing at all


    same with "SELECT * FROM Users;" returning nothing


    If there are new filters for users with insufficient passwords - I probably ran into those.


    pastebin since the update: 
    https://pastebin.com/v1R69Kb0


    Any ideas on how to proceed?
    TheDreadPirate
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    Country:United States
    #2
    2024-11-09, 05:35 PM
    This doesn't look like a docker install. Also, how did you start Jellyfin? It LOOKS like you started it by literally typing "jellyfin", since the data directory is in your home instead of /var/lib/jellyfin. You should be controlling jellyfin with systemctl

    What is the output of "sudo systemctl status jellyfin"?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    TheYang
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    #3
    2024-11-09, 05:56 PM (This post was last modified: 2024-11-09, 06:05 PM by TheYang. Edited 2 times in total.)
    Hey, it's not started with systemctl, it's an (old) self-made docker container which probably uses most bad-practices out there, but it did work!

    it's started with an entrypoint that just starts jellyfin on boot
    jellyfin --webdir /usr/share/jellyfin/web/ --ffmpeg /usr/share/jellyfin-ffmpeg/ffmpeg

    but to answer your question:
    sudo systemctl status jellyfin
    sudo: systemctl: command not found


    I've not migrated because I didn't want to lose the userdata and didn't want to re-make the database either (and didn't succeed in trying to transfer it). Oh and space constraints for the database were there as well (because I want that on an SSD, so I couldn't have two databases built and then migrate from one container to the other)
    TheDreadPirate
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    #4
    2024-11-09, 07:04 PM
    When you say "container", do you mean LXC? Or Docker? This doesn't look like a Docker container.

    Code:
    [09:45:33] [INF] [1] Main: Operating system: Debian GNU/Linux 11 (bullseye)

    This tells me this is a LXC. Because the Linuxserver Docker container uses Ubuntu 24.04 and the official Docker container uses Debian 12.

    How did you install Jellyfin? I can't make heads or tails of how you have it setup.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    TheYang
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    Junior Member

    Posts: 3
    Threads: 1
    Joined: 2024 Nov
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    Country:Gibraltar
    #5
    2024-11-09, 07:17 PM (This post was last modified: 2024-11-09, 07:18 PM by TheYang. Edited 1 time in total.)
    Hey there, so it's in docker, but in a container that I built myself quite a while ago (when I was even dumber than i still am).
    I actually think I did the migration from Debian 10 to 11 at some point.

    Anyway, it was one of the first things I experimented on with docker, but I got jellyfin running well, so I never changed much.

    It may be easier to consider it a native install on debian 11, as I certainly do not use any "default container" either official from jellyfin or linuxserver.
    I also did the update with an sudo apt-get update && sudo apt-get dist-upgrade within the container.
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #6
    2024-11-09, 07:56 PM
    I honestly have no idea how to proceed with this franken-Jellyfin. Too many factors that I'm not aware of. Too many hacks.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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