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    Jellyfin Forum Support Troubleshooting Networking & Access can't login with reverse proxy

     
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    can't login with reverse proxy

    evan
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    Posts: 2
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    Joined: 2025 Jan
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    #1
    2025-01-18, 08:17 PM
    hello. i am getting an error when trying to login to the gui with remote proxy through swag. i can connect to to the server, but get an error when trying to login: "Connection Failure We're unable to connect to the selected server right now. Please ensure it is running and try again." i have "allow remote connections to this server" checked and my url set in know proxies in networking settings. i have no issues logging in locally
    TheDreadPirate
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    #2
    2025-01-18, 09:42 PM
    The known proxies field is supposed to be an IP address. It is only needed if the SWAG proxy is running on a different host or has a different IP than the host running Jellyfin. Including if the proxy is in a different container.

    Can you share your jellyfin logs via privatebin.net?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    evan
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    Joined: 2025 Jan
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    #3
    2025-01-18, 10:10 PM
    https://privatebin.net/?b35aa8610584bdb4...gBRmeGi1nR
    TheDreadPirate
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    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #4
    2025-01-19, 09:56 PM
    So it looks like Jellyfin is using bridge networking. Are you publishing port 8096? Or are you not publish it and having all users connect through SWAG? How is SWAG configured?

    If you could share your docker compose and a censored SWAG config, that would be helpful.

    You can also try clearing your browser cache.

    [Image: attachment.php?aid=5082]
    [Image: attachment.php?aid=5083]
    [Image: attachment.php?aid=5084]
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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