Perpetual loading icon won't actually load anything

[slowswimmer1224]

My Jellyfin (v 10.10.6 run through Docker on Ubuntu server) stopped loading all media today. I am stuck on a screen with a perpetual loading icon. I can go into the dashboard manager and make changes but cannot get any media to load for any user.

I've tried stopping, removing, and re-installing, but to no success. Originally, my mounted drive seemed to have changed names (Internal to Internal1). It has since been re-mounted at the correct location.

Here is a link to my log file, which was too large to upload to the forum: https://filebin.net/y3oy719r09zl4fbh

Any help would be appreciated.

[TheDreadPirate]

Looks like you are software transcoding, but the transcode is failing. Can you share the ffmpeg log?

Can you also share your hardware specs and the docker config for the jellyfin container?

[slowswimmer1224]

See the attached file.

Jellyfin 10.10.6 (Docker)
Linux Mint 22.1 Xia
Intel Xeon E5-2640
32GB RAM
500GB Samsung SSD for OS
4x4TB HDD RAID 5 storage

docker run \
  --detach \
  --name=jellyfin \
  --net=host \
  --restart=unless-stopped \
  --volume /home/user/jellyfin/configconfig \
  --volume /home/user/jellyfin/cachecache \
  --volume /media/user/Internalmedia \
  jellyfin/jellyfin:latest

[theguymadmax]

My Jellyfin (v 10.10.6 run through Docker on Ubuntu server) stopped loading all media today. I am stuck on a screen with a perpetual loading icon. I can go into the dashboard manager and make changes but cannot get any media to load for any user.

I've tried stopping, removing, and re-installing, but to no success. Originally, my mounted drive seemed to have changed names (Internal to Internal1). It has since been re-mounted at the correct location.

Here is a link to my log file, which was too large to upload to the forum: https://filebin.net/y3oy719r09zl4fbh

Any help would be appreciated.

Code:

[code][2025-02-26 18:00:57.401 +00:00] [ERR] [129] Emby.Server.Implementations.Library.LibraryManager: Error in GetFilteredFileSystemEntries isPhysicalRoot: False IsVf: False
System.IO.DirectoryNotFoundException: Could not find a part of the path '/media/jellyfin/Movies'.
[2025-02-26 18:11:46.826 +00:00] [INF] [32] Emby.Server.Implementations.IO.LibraryMonitor: Stopping directory watching for path "/"
[2025-02-26 18:12:48.307 +00:00] [INF] [35] Emby.Server.Implementations.IO.LibraryMonitor: "sys" ("/sys") will be refreshed.
[2025-02-26 18:12:51.681 +00:00] [INF] [34] Emby.Server.Implementations.IO.LibraryMonitor: "plugins" ("/config/plugins") will be refreshed.
[2025-02-26 18:12:51.681 +00:00] [INF] [19] Emby.Server.Implementations.IO.LibraryMonitor: "plugins" ("/config/plugins") will be refreshed.
[2025-02-26 18:12:51.683 +00:00] [INF] [31] Emby.Server.Implementations.IO.LibraryMonitor: "data" ("/config/data") will be refreshed.[/code]

What did you set your library path as? It looks like you set the root folder as your path.