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    Jellyfin Forum Support Troubleshooting SOLVED: FireTv Playback error

     
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    SOLVED: FireTv Playback error

    FireTv playback error
    bsr
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    Junior Member

    Posts: 2
    Threads: 1
    Joined: 2025 May
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    #1
    2025-05-10, 03:33 PM
    Hey all, need some help with an issue for my jellyfin client on my Fire stick tv. Recently I noticed that I can no longer play some of my movies and tvshows on the firestick anymore, it would just crash saying "error" on the tv. But I can play the same movie/ tvshow on my iphone client and web clients just fine. In addition some of the movies that I can no longer play anymore I was actually able to play them about a few months ago on my firestick. 

    Note: I was able to get the videos to play on the TV if I use an external player (VLC) but then there is no audio. I am running jellyfin via docker. I am running latest version of firestick, and jellyfin server.


    Logs from server: 
    https://pastebin.com/1YNpj3Dj
    https://pastebin.com/BzGW5MbW
    Go to solution
    bsr
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    Junior Member

    Posts: 2
    Threads: 1
    Joined: 2025 May
    Reputation: 0
    #2
    Yesterday, 03:13 PM
    Figured it out, It turned out to be an issue with the audio of the files. Here is the issue in case anyone else run into something like this:

    Set Jellyfin in Fire Stick TV: Settings -> Playback -> Advanced -> Enable Bitstream Dolby Digital Audio

    Set Fire Stick TV : Setting -> Display&Sound -> Audio -> Dolby Digital
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