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    Jellyfin Forum Support Troubleshooting Transcoding Not Working

     
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    Transcoding Not Working

    Transcoding Not Working with Intel iGPU Passed Through VM
    no_clue
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    Junior Member

    Posts: 1
    Threads: 1
    Joined: 2025 Dec
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    #1
    11 hours ago
    Hi everyone,

    I’m running Jellyfin inside a VM with the integrated Intel GPU (12th Gen Intel Core i5-12500T) passed through to the VM. The host is an XCP-ng hypervisor, and the VM is running Ubuntu 24.04. Jellyfin was installed using the official Linux install script from the documentation.

    The issue: when I try to play certain files that require transcoding (logs attached for reference), Jellyfin briefly shows the loading spinner for a second or two, then just displays a black screen.

    I’ve also tried running Jellyfin as a Docker container on an Ubuntu 24.04 host (also on XCP-ng), and I experience the same problem.

    I’ve checked the logs but haven’t found any obvious errors related to VA-API or hardware acceleration. Honestly, I’m not quite sure what to look for or how to proceed from here.

    Has anyone encountered a similar issue? Or could point me towards debugging steps or solutions? Any advice would be greatly appreciated!

    Thanks in advance for the help!

    Logs:
    https://hastebin.com/share/jiseqazofa.bash
    https://hastebin.com/share/ifapepiguh.makefile
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