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2023-10-27, 10:18 AM
Im trying to watch a .mkv file with several embedded subtitles and that doesnt work. I have a appletv and a iphone, and none can display the subtitle. My mac mini is the jellyfin server with V10.8.11. Cant jellyfin do this? or have i missed a setting somewhere?
2023-10-27, 12:26 PM
Can you share your logs with us? Redact any WAN IPs and upload them to https://sourceb.in/ and link back here.
Jellyfin 10.10.3 (Docker)
Ubuntu 24.04 LTS Intel i3 12100 Intel Arc A380 OS drive - SK Hynix P41 1TB Storage 3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library) ![[Image: GitHub%20Sponsors-grey?logo=github]](https://img.shields.io/badge/GitHub%20Sponsors-grey?logo=github){kind=icon}
2023-10-27, 01:15 PM
TheDreadPirate dateline='[url=tel:1698409572' Wrote: 1698409572[/url]'] Shure. But i dont know exactly what file you want? Is it the ffmpeg.directstream.log or log_20231027.log?
2023-10-27, 01:22 PM
log_20231027.log. And if there are any named ffmpeg.transcode, share one of those.
Jellyfin 10.10.3 (Docker)
Ubuntu 24.04 LTS Intel i3 12100 Intel Arc A380 OS drive - SK Hynix P41 1TB Storage 3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
2023-10-27, 02:17 PM
(This post was last modified: 2023-10-27, 02:21 PM by hedztrem. Edited 2 times in total.)
(2023-10-27, 01:22 PM)TheDreadPirate Wrote: log_20231027.log. And if there are any named ffmpeg.transcode, share one of those. https://sourceb.in/LPxR3Z5VWK
2023-10-27, 02:33 PM
Are there any logs named "ffmpeg.transcode" or something similar. All your playback attempts are requiring transcoding. Is your server an Intel Mac Mini or an M1/2 Mac Mini?
Jellyfin 10.10.3 (Docker)
Ubuntu 24.04 LTS Intel i3 12100 Intel Arc A380 OS drive - SK Hynix P41 1TB Storage 3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
2023-10-27, 02:43 PM
(2023-10-27, 02:33 PM)TheDreadPirate Wrote: Are there any logs named "ffmpeg.transcode" or something similar. All your playback attempts are requiring transcoding. Is your server an Intel Mac Mini or an M1/2 Mac Mini? no there isnt. Just ffmpeg.directstream and ffmpeg remux.log. its a mac mini konec roku 2012.
2023-10-27, 02:56 PM
Some of clients don't support some types of embedded subtitles. I don't have any Apple devices so I don't know if this is the case with yours. Try installing the Subtitle Extract plugin. Its in the official plugin repo. Run it in Scheduled Tasks and once it completes there will be additional subtitle options in your videos. See if this works for you.
Jellyfin 10.10.3 (Docker)
Ubuntu 24.04 LTS Intel i3 12100 Intel Arc A380 OS drive - SK Hynix P41 1TB Storage 3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
2023-10-27, 03:21 PM
TheDreadPirate dateline='[url=tel:1698418569' Wrote: 1698418569[/url]'] I have just tried all of that and unfortunately it didnt work. Guess i have no option left to watch it without subs
2023-10-28, 12:01 AM
Just to doublecheck, you have subtitles correct (you can run ffprobe $file and you should see something like: Stream #0:0 Video; Stream #0.2(eng): Subtitle: ass (or whatever format these are in)? As long as you see one of your streams are a Sub stream you have them and it may be a client issue (either unsupported subtitle format or subtitles are not supported). You can 'burn in' the subtitles using handbrake (or ffmpeg) outside of JF. I think JF has burn-in options (Dashboard -> playback -> transcoding and ensure "Allow Subtitle Extraction on the fly" is unchecked) but if you can't select a subtitle stream in the device, then your client may not be requesting/able to see the sub options? In that case the easiest option is probably burning them in outside JF (unless someone has a better solution)
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