Some content not starting on Android tv but does start on chromecast

[christiaanvdlaken]

Hello, I've been using Jellyfin for a few days know building my library. 95% works perfect even huge files like extended LOTR 4k. There are a few files though, that don't seems to start on my  android TV. a good example is The orville. No episodes wills start, the black screen with the process bar will just remain on the android tv. If I start the same episode on a 2nd gen chromecast it plays straight away. I also cant stream Pulp Fiction for example.
attached you will find the logging. Does anyone have a clue why these specific files are not playing?

[TheDreadPirate]

What kind of device is running Android TV?

[christiaanvdlaken]

A TCL 65P635 (2022)

[TheDreadPirate]

On your Android TV, there is a setting to send error logs to the server. Turn that on then try to play a video you've had issues with. Does it send any logs to the server? Same directory as your server logs.

[christiaanvdlaken]

So, today a lot more movies are not working. Most 4k movies do not seem to work all of a sudden. Some movies like Dunkirk worked before but won't start now. Attached more log files. I saw that for each movie that chrashed around 7 log files were created. I've included a few but can only upload 15 at once. Thank you for replying!!

EDIT: I restarted the server and now the 4k content that was playable before can be played again

[christiaanvdlaken]

Ok, I've been playing around with some settings. I've found out that turning on or off the DTS audio bitstream seems to have an effect on what is playable. If I turn it on I can for example play Dunkirk 4K with no issues but The Lighthouse or 2001: A space odyssey won't start. If I turn the DTS audio bitstream off then The Lighthouse and 2001: A space odyssey will play with sound but Dunkirk won't have any sounds and seems to stutter a bit more. Is there anything I can do so that they will all play. switching between the settings to be able to watch a certain movie is not ideal. I've attached media info from these 3 movies.

I accidentally marked this as a solution and can't find how to unmark it lol

[TheDreadPirate]

What are your server specs? Server OS? Any virtualization?

The problem is that jellyfin/ffmpeg is not able to initialize your, I'm assuming, Intel GPU.

Code:

[AVHWDeviceContext @ 0x5598a30362c0] No VA display found for any default device.

[christiaanvdlaken]

Yes im running Jellyfin in a Ubuntu VM in Proxmox.

Jellyfin 10.8.12 (server)
Intel® Core™ i5-7400 CPU @ 3.00GHz (1 Socket)
8 gb DDR3 RAM
Ubuntu 22.04.3 LTS

Should I enable something on proxomox to initialize the Intel GPU?

[tmsrxzar]

you do realize of your 3 noted titles there are 6 completely different audio codecs in use right?

(f.e. DTS is not the same as DTS-HD MA in terms of hardware audio support)

[TheDreadPirate]

Yes im running Jellyfin in a Ubuntu VM in Proxmox.

Jellyfin 10.8.12 (server)
Intel® Core™ i5-7400 CPU @ 3.00GHz (1 Socket)
8 gb DDR3 RAM
Ubuntu 22.04.3 LTS

Should I enable something on proxomox to initialize the Intel GPU?

Let's backup a bit.  Is the Ubuntu VM the only VM you have or plan to have?  If this is your only VM, maybe we should consider just going with Ubuntu bare metal to not needlessly complicate your setup.  There have been a lot of Jellyfin users here that had single VM setups with no plans for additional VMs that we convinced to just go bare metal.

But if you have, or plan to add, additional VMs then you will need to pass the GPU into the VM.  Then setup the GPU with these steps.

https://jellyfin.org/docs/general/admini...linux-host