SOLVED: Playback error "This client isn't compatible..."

[Representing_all_cats]

The logs you shared are ffmpeg logs.  Not the jellyfin server log.  The server log will start with log_<date> and not ffmpeg.

I really appreciate the clarification. I was able to view the logs through the dashboard remotely so I didn't have to wait till I got home. I didn't even realize the full logs were in there as they were sorted below dozens ffmpeg logs from this morning. 

Note that I got an error 'unable to process request' from the one marked with today's date so I pulled yesterday's. I'm guessing the timestamps won't match the ffmpeg logs I posted. I also had to truncate this one as the original was 500KB, but it looks like it still has failed attempts to play the same files.

Please take a look and let me know if that one has the right information. If not, would it be better to try to find the ffmpeg logs from last night or troubleshoot access to today's log? Does it only save the file out at the end of the day?

Thanks!


  JF Log Full (Truncated).txt (Size: 171.9 KB / Downloads: 112)