Video not playing on Apple TV 4k

[TheDreadPirate]

Hopefully someone more expert will respond, but something isn't right. This log says it isn't transcoding.

Code:

( PlayMethod=DirectPlay, TranscodeReason=0 )

But there are other logs indicating that transcoding is happening.

Code:

[2023-07-04 14:25:12.786 -06:00] [INF] [16] Jellyfin.Api.Helpers.TranscodingJobHelper: Stopping ffmpeg process with q command for "C:\ProgramData\Jellyfin\Server\transcodes\eaf457f9c999af4415d90c87ab510042.m3u8"
[2023-07-04 14:25:12.866 -06:00] [INF] [108] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "TW96aWxsYS81LjAgKFdpbmRvd3MgTlQgMTAuMDsgV2luNjQ7IHg2NDsgcnY6MTA5LjApIEdlY2tvLzIwMTAwMTAxIEZpcmVmb3gvMTE0LjB8MTY4ODQ2MjgzMjE4Mg11-8837540dee9c48dbacbfdcc2911bc903-378d1b522feb66b59ffbf4da3c23874c"
[2023-07-04 14:25:12.906 -06:00] [INF] [16] Jellyfin.Api.Helpers.TranscodingJobHelper: FFmpeg exited with code 0
[2023-07-04 14:25:12.906 -06:00] [INF] [16] Jellyfin.Api.Helpers.TranscodingJobHelper: Deleting partial stream file(s) "C:\ProgramData\Jellyfin\Server\transcodes\eaf457f9c999af4415d90c87ab510042.m3u8"

In addition to the fact that the ffmpeg log exists, at all, from your prior post.

What happens when you disable transcoding for this user?