• Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below
  • Forum
  • Website
  • GitHub
  • Status
  • Translation
  • Features
  • Team
  • Rules
  • Help
  • Feeds
User Links
  • Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below

    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting SOLVED: Posters not saving to media folder.

     
    • 0 Vote(s) - 0 Average

    SOLVED: Posters not saving to media folder.

    Poster save interaction not working properly.
    MrSuppish
    Offline

    Junior Member

    Posts: 5
    Threads: 1
    Joined: 2025 Mar
    Reputation: 0
    Country:United States
    #1
    2025-03-05, 02:40 PM
    So I'm having a serious issue with my server that is pissing me off to a great extent. I have all my movies stored in folders setup according to TRaSH guides. I'm using hardlinking. I want to be able to customize the posters in Jellyfin, but every time I do, it keeps changing them back the next day. I have tried unchecking "posters" from the metadeta it pulls, but that just removes all posters entirely. I want Jellyfin to grab all posters and metadeta for any new import, but I want to be able to customize posters at will using any of the providers I've selected on the backend by clicking the dots on the movie, editing images, searching the image I want to change (be it poster, cleartart, banner, etc...), and selecting one from the provider I like best (fanart, TMDB, etc...). How do I do that without Jellyfin constantly replacing the choices I've made manually??

    For more data, this morning I tried something a bit different. I went into the actual movie poster folder in data/media/movies and found the movie I wanted to change. I noticed there was a poster file in there called "poster.jpg". It was the image Jellyfin pulls automatically. I opened a new tab, went into Jellyfin, and changed the poster for that movie. Then I went back to the movie's folder tab and refreshed it. The poster.jpg file is now gone. Not replaced, just gone. But in Jellyfin, I do indeed see the new poster image I selected displayed. Why isn't Jellyfin saving the new poster as a file in the movie's folder?? I don't want to have to manually save 600+ movie files in their respective folders, and especially not if they're just gonna get replaced the next day! What am I doing wrong here?  And yes, I do indeed have "Save artwork into media folders" enabled in the dashboard settings.


    Attached Files Thumbnail(s)
           
    Go to solution
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #2
    2025-03-05, 04:54 PM
    Can you share your jellyfin logs via privatebin.net?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    MrSuppish
    Offline

    Junior Member

    Posts: 5
    Threads: 1
    Joined: 2025 Mar
    Reputation: 0
    Country:United States
    #3
    2025-03-05, 06:10 PM (This post was last modified: 2025-03-05, 06:10 PM by MrSuppish.)
    [13:07:24] [INF] [10] MediaBrowser.Providers.Manager.ProviderManager: Deleting previous image /data/media/movies/Black Hawk Down (2001) [tmdbid-855]/poster.jpg

    That's all it says, and then it performs a sync operation. I can't access privatebin right now because I'm on my work VPN. I don't think that gives any specific info that would compromise my safety/privacy, though. It says it deleted, but doesn't say anything about saving the new image to the folder.
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #4
    2025-03-05, 07:09 PM
    Did it create a folder.jpg? When Jellyfin creates images, the "poster" file is folder.jpg. For testing I verified that "poster.jpg" is read in as the "primary/poster" image. When I replaced the image it does remove poster.jpg and creates folder.jpg in its place.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    MrSuppish
    Offline

    Junior Member

    Posts: 5
    Threads: 1
    Joined: 2025 Mar
    Reputation: 0
    Country:United States
    #5
    2025-03-05, 07:15 PM
    Well, you're right, it seems to have done exactly that. But then if I wait a day, a new "poster.jpg" is created and it seems to override the "folder.jpg" image. Might it have anything to do with Jellycon being installed on my Kodi box? Is there some weird cross-functionality that is causing "poster.jpg" to be created and overriding the "folder.jpg" image as the main poster image for the movie?
    MrSuppish
    Offline

    Junior Member

    Posts: 5
    Threads: 1
    Joined: 2025 Mar
    Reputation: 0
    Country:United States
    #6
    2025-03-05, 07:21 PM (This post was last modified: 2025-03-06, 01:58 PM by MrSuppish. Edited 2 times in total.)
    Possibly solved due to your information leading me to this Reddit post: https://www.reddit.com/r/jellyfin/commen...o_save_as/

    I will test and update with the results.

    Edit: Nevermind. This doesn't seem to work either.

    Second edit: Although it didn't save right away, this did in fact work. I had to wait for whatever process to run overnight, but now the posters I choose are getting saved as poster.jpg and not folder.jpg, and are remaining selected as the title poster for each movie. Marking solved.
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #7
    2025-03-05, 11:26 PM
    The only explanation is that an external app is adding poster.jpg. Some other media manager app you have running?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    « Next Oldest | Next Newest »

    Users browsing this thread: 1 Guest(s)


    • View a Printable Version
    • Subscribe to this thread
    Forum Jump:

    Home · Team · Help · Contact
    © Designed by D&D - Powered by MyBB
    L


    Jellyfin

    The Free Software Media System

    Linear Mode
    Threaded Mode