2023-12-13, 09:32 AM
(This post was last modified: 2023-12-13, 10:27 AM by Vidzzy. Edited 1 time in total.)
Hi! I'm new to jellyfin and i'm trying to troubleshoot the subtitles issue i'm having
So: some titles just dont show subtitles at all.
Server is v.10.8.13 Docker (official)
Client is mainly Samsung Tizen App (0.1.0) but I tried in web and android app to test. The results are the same.
I select the subtitle in app but it just doesn't show. Tried transcoding (selecting some lower quality) still doesn't show. Tried looking at ffmpeg DirectStream logs and Transcode logs but find nothing relevant. May you please help me troubleshooting this?
My two media tests have srt external subtitles. One show, another wont. There are more media with internal subtitles, which doesn't show, but those I didn't tried troubleshooting yet.
cat FFmpeg.Transcode-2023-12-13_09-25-44_12368759a741dc573632fb19c0ed1c15_286ffc - Pastebin.com
cat FFmpeg.DirectStream-2023-12-13_09-22-04_12368759a741dc573632fb19c0ed1c15_9c - Pastebin.com
edit: watched logs and tried to burn subtitles to video (last resort for me) to see if they show in video, but no success. Seems fine to me in the logs. I'm in a dead end
Subtitles burned
So: some titles just dont show subtitles at all.
Server is v.10.8.13 Docker (official)
Client is mainly Samsung Tizen App (0.1.0) but I tried in web and android app to test. The results are the same.
I select the subtitle in app but it just doesn't show. Tried transcoding (selecting some lower quality) still doesn't show. Tried looking at ffmpeg DirectStream logs and Transcode logs but find nothing relevant. May you please help me troubleshooting this?
My two media tests have srt external subtitles. One show, another wont. There are more media with internal subtitles, which doesn't show, but those I didn't tried troubleshooting yet.
cat FFmpeg.Transcode-2023-12-13_09-25-44_12368759a741dc573632fb19c0ed1c15_286ffc - Pastebin.com
cat FFmpeg.DirectStream-2023-12-13_09-22-04_12368759a741dc573632fb19c0ed1c15_9c - Pastebin.com
edit: watched logs and tried to burn subtitles to video (last resort for me) to see if they show in video, but no success. Seems fine to me in the logs. I'm in a dead end
Subtitles burned