Unable to give Jellyfin access to external storage on Ubuntu

[bub1401]

several questions here;
how is the drive being mounted?
where is the drive being mounted?
what filesystem is on the drive?
does jellyfin have permissions to the files/folders on the drive?
(what user does jellyfin run as and does that user have permission)

It is being mounted using Ubuntu Dekstop’s default settings at /dev/sdd1, and accessible from /media/<myusername>/<thedrivesname>. The drive uses NTFS as the rile system. And i assumed if “Other” users have read access that would include jellyfin.

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What are the mount parameters?

Code:

cat /proc/mounts

The drive parameters are rw,nosuid,nodev,relatime,uid=1000,gid=1000