2023-12-22, 08:45 PM
I had these issues couple of times.
What I have done that usually worked:
1. Check your GPU capabilities
I believe you have a 10th gen Intel UHD Graphics 630. Links below
VIDEO PROCESSING
ENCODE
DECODE
2. Make sure you enable only supported hardware encoding and decoding options in Jellyfin ( Menu / Dashboard / Playback / Enable hardware decoding for : )
Try with Allow encoding in HEVC format and Tone mapping on or off
In Menu / Settings / Playback / Advanced you can try Prefer fMP4-HLS Media Container on or off
3. Deep inspection of the media file
For example, on encoding if the movie is HEVC 12-bit or HEVC 4:2:2 but labeled HEVC 10-bit you will get that error.
4.Testing
Test it on multiple devices or os' ,also if it runs ok on local or public (bandwidth issue)
----------------------------------------------------------------------------------------------------------------------------------------------------------------------
I hope it helps
What I have done that usually worked:
1. Check your GPU capabilities
I believe you have a 10th gen Intel UHD Graphics 630. Links below
VIDEO PROCESSING
ENCODE
DECODE
2. Make sure you enable only supported hardware encoding and decoding options in Jellyfin ( Menu / Dashboard / Playback / Enable hardware decoding for : )
Try with Allow encoding in HEVC format and Tone mapping on or off
In Menu / Settings / Playback / Advanced you can try Prefer fMP4-HLS Media Container on or off
3. Deep inspection of the media file
For example, on encoding if the movie is HEVC 12-bit or HEVC 4:2:2 but labeled HEVC 10-bit you will get that error.
4.Testing
Test it on multiple devices or os' ,also if it runs ok on local or public (bandwidth issue)
----------------------------------------------------------------------------------------------------------------------------------------------------------------------
I hope it helps