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    Jellyfin Forum Support Troubleshooting Unable to select "too low" of quality of video

     
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    Unable to select "too low" of quality of video

    Troubleshooting my Jellyfin
    DestinyGrey
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    Posts: 4
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    Joined: 2023 Dec
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    #1
    2023-12-28, 08:37 PM
    Hello,

    I've just set up my new Ubuntu server machine, including setup of my new GPU in it (a 1070). To test it out, I tried lowering the quality of video within Jellyfin. However, I quickly found an oddity- when switching quality to 720p, Jellyfin could generally render the video. But switching to 480p would not load at all, and in fact made the Jellyfin player client crash. Only changing the quality back to a higher resolution, or just streaming direct would fix it. Testing it in Edge doesn't crash it (thankfully) but it will pause playback until I change it back to the higher quality options.


    My immediate suspicions are that I've set up hardware acceleration wrong, or I'm not understanding something about the quality options. I've gone through the entire Jellyfin NVENC guide for Linux virtualization in setting it up, though mistakes can always happen.

    I am running a docker container on Ubuntu Server. Here are the details:

    Version: 10.8.13
    Operating System: Linux
    Architecture: X64

    I appreciate any help on this matter, and am willing to provide as much information as possible.
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    Messages In This Thread
    Unable to select "too low" of quality of video - by DestinyGrey - 2023-12-28, 08:37 PM
    RE: Unable to select "too low" of quality of video - by TheDreadPirate - 2023-12-29, 04:33 PM
    RE: Unable to select "too low" of quality of video - by DestinyGrey - 2023-12-29, 08:42 PM
    RE: Unable to select "too low" of quality of video - by tmsrxzar - 2023-12-29, 08:52 PM
    RE: Unable to select "too low" of quality of video - by DestinyGrey - 2023-12-29, 09:09 PM
    RE: Unable to select "too low" of quality of video - by DestinyGrey - 2023-12-29, 09:59 PM
    RE: Unable to select "too low" of quality of video - by Karmalakas - 2024-08-11, 05:51 PM
    RE: Unable to select "too low" of quality of video - by gnattu - 2024-08-11, 07:40 PM
    RE: Unable to select "too low" of quality of video - by Karmalakas - 2024-08-12, 12:12 AM
    RE: Unable to select "too low" of quality of video - by TheDreadPirate - 2024-08-12, 02:12 AM
    RE: Unable to select "too low" of quality of video - by Karmalakas - 2024-08-12, 07:45 AM
    RE: Unable to select "too low" of quality of video - by TheDreadPirate - 2024-08-12, 02:28 PM
    RE: Unable to select "too low" of quality of video - by Karmalakas - 2024-08-12, 05:37 PM

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