2024-01-16, 06:43 AM
if you click a video on a client and it does not play then you will need to provide your logs, redact any personal information and upload to a public paste site, provide any logs that start with ffmpeg* as well
provide details on client device, os, client and client versions as those are not typically included in server logs
provide details on client device, os, client and client versions as those are not typically included in server logs