2024-01-29, 04:20 AM
"yea looks like it's down to configuration on QNAP, try disabling snapshots https://www.qnap.com/en/how-to/faq/artic...hot-folder"
Hi TMSRXZAR - thank you for the advise. It took me a little trial and error but I was able to make these the changes you recommended and that seems like it did the trick. I was able to turn off the the snapshot option off and when I deleted the folders of snapshots for the last couple weeks it deleted the duplicates in Jellyfin. Because of how the Qnap files structure and snapshot folders where set up I did have to sacrifice a few of my MKV backups when deleting the files. I tried and tried but could not figure out how to move the MKVs into my main folder or download them again so I don't have to rip them all over. But in the end it's just a handful of movies so I'll spend a couple days redoing them.
I am a little concerned about not having snapshots as it seems like an important thing to have turned on but I'll poke around in the Qnap forum for questions about that.
"the existence of FFMPEG logs indicates transcoding is occurring when playing things on your client, make sure you have setup hardware acceleration for transcoding *if available
documentation for hardware on other systems is all that's available, for QNAP you will need their forum https://jellyfin.org/docs/general/admini...celeration
that should aid in the system being slow"
So I tried to dig into this part about the hardware and transcoding acceleration but I very quickly found my self in the deep end of the pool and in way over my head. Again this a Qnap thing I'll have to follow up on. BUT!!..... I did want to just revisit the system speed/loading issues with you one more time before I open that whole can of worms about needing a separate computer or drive just for processing Jellyfin.
So the speed issue might have been something happening because I was uploading at the same time. I'm swapping out discs and uploading all day so the time I was experiencing slow play times might have been that. The thing that is really a pain in the butt though is the movie poster and collection images not loading. I attached some pics I took of my TV screen to show the kind of thing it's doing. Sometimes it still shows the card with no image but a title and then the more we navigate the more disappears like the pic that shows no card either. Just a blank space. So for the last few nights we haven't had any issue streaming. The movies play fine but the images just don't load... but ONLY on the TV's. On my computer they load just fine. Never had a problem. Both are using the Wifi. My computer is using the App in Qnap and the TV's are using the app on Roku. I've left the menu's up to see if time would let them load but no dice there. Also I made sure to test this out when I'm NOT uploading anything.
So I just wan't to check if this might give you any ideas other than just being underpowered. It seems odd to me that the system is good enough to stream the movies but not powerful enough to load a few dozen images. *shrugs*
I'll look forward to seeing what you think. Cheers!
Hi TMSRXZAR - thank you for the advise. It took me a little trial and error but I was able to make these the changes you recommended and that seems like it did the trick. I was able to turn off the the snapshot option off and when I deleted the folders of snapshots for the last couple weeks it deleted the duplicates in Jellyfin. Because of how the Qnap files structure and snapshot folders where set up I did have to sacrifice a few of my MKV backups when deleting the files. I tried and tried but could not figure out how to move the MKVs into my main folder or download them again so I don't have to rip them all over. But in the end it's just a handful of movies so I'll spend a couple days redoing them.
I am a little concerned about not having snapshots as it seems like an important thing to have turned on but I'll poke around in the Qnap forum for questions about that.
"the existence of FFMPEG logs indicates transcoding is occurring when playing things on your client, make sure you have setup hardware acceleration for transcoding *if available
documentation for hardware on other systems is all that's available, for QNAP you will need their forum https://jellyfin.org/docs/general/admini...celeration
that should aid in the system being slow"
So I tried to dig into this part about the hardware and transcoding acceleration but I very quickly found my self in the deep end of the pool and in way over my head. Again this a Qnap thing I'll have to follow up on. BUT!!..... I did want to just revisit the system speed/loading issues with you one more time before I open that whole can of worms about needing a separate computer or drive just for processing Jellyfin.
So the speed issue might have been something happening because I was uploading at the same time. I'm swapping out discs and uploading all day so the time I was experiencing slow play times might have been that. The thing that is really a pain in the butt though is the movie poster and collection images not loading. I attached some pics I took of my TV screen to show the kind of thing it's doing. Sometimes it still shows the card with no image but a title and then the more we navigate the more disappears like the pic that shows no card either. Just a blank space. So for the last few nights we haven't had any issue streaming. The movies play fine but the images just don't load... but ONLY on the TV's. On my computer they load just fine. Never had a problem. Both are using the Wifi. My computer is using the App in Qnap and the TV's are using the app on Roku. I've left the menu's up to see if time would let them load but no dice there. Also I made sure to test this out when I'm NOT uploading anything.
So I just wan't to check if this might give you any ideas other than just being underpowered. It seems odd to me that the system is good enough to stream the movies but not powerful enough to load a few dozen images. *shrugs*
I'll look forward to seeing what you think. Cheers!