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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting HELP!!! Troubleshooting

     
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    HELP!!! Troubleshooting

    HELP! Jellyfin is melting my brain!
    tmsrxzar
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    Senior Member

    Posts: 755
    Threads: 6
    Joined: 2023 Nov
    Reputation: 20
    #17
    2024-01-29, 04:46 AM
    "I was able to turn off the the snapshot option off and when I deleted the folders of snapshots for the last couple weeks it deleted the duplicates in Jellyfin."

    awesome

    "I'm swapping out discs and uploading all day so the time I was experiencing slow play times might have been that. "

    very likely, "hard drive bandwidth" i can get the same issues without using a NAS if i move files around while trying to watch something
    it's just something to be aware of, do work on the media/discs while not trying to watch things

    "The thing that is really a pain in the butt though is the movie poster and collection images not loading." ... "on Roku"

    that *shouldn't be due to QNAP, even a potato can serve images and you say they work fine in the browser
    (acceleration has nothing to do with the images, only playback)

    it is potentially to do with how things kept getting moved around, i suppose it's possible Roku cached them
    here are 2 things i would try

    1.

    now that QNAP isn't moving things around, go to dashboard -> libraries -> click the 3 dots under your movies entry -> scan library
    change the drop down to "replace all metadata"
    then there will be a checkbox "Replace existing images", check that and then click Refresh at the bottom

    if there are *any issues at all with the images on the server this should resolve them

    2.

    if 1. doesn't work
    more of a guess because i don't own a roku but
    sign out and back into the roku app
    if there are any options to clear an app's data, try that and re-setup the app
    or try to reinstall the app

    the goal here would be to clear anything out that Roku has decided to cache
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    Messages In This Thread
    HELP!!! Troubleshooting - by 9ja9ite - 2024-01-26, 09:22 PM
    RE: HELP!!! Troubleshooting - by tmsrxzar - 2024-01-26, 09:35 PM
    RE: HELP!!! Troubleshooting - by 9ja9ite - 2024-01-26, 10:41 PM
    RE: HELP!!! Troubleshooting - by tmsrxzar - 2024-01-26, 10:58 PM
    RE: HELP!!! Troubleshooting - by 9ja9ite - 2024-01-26, 11:48 PM
    RE: HELP!!! Troubleshooting - by tmsrxzar - 2024-01-27, 12:00 AM
    RE: HELP!!! Troubleshooting - by 9ja9ite - 2024-01-27, 03:23 AM
    RE: HELP!!! Troubleshooting - by 9ja9ite - 2024-01-27, 06:21 PM
    RE: Troubleshooting - by TheDreadPirate - 2024-01-26, 09:36 PM
    RE: Troubleshooting - by 9ja9ite - 2024-01-26, 10:28 PM
    RE: Troubleshooting - by tmsrxzar - 2024-01-26, 10:40 PM
    RE: Troubleshooting - by 9ja9ite - 2024-01-26, 10:47 PM
    RE: HELP!!! Troubleshooting - by Efficient_Good_5784 - 2024-01-27, 01:39 AM
    RE: HELP!!! Troubleshooting - by Efficient_Good_5784 - 2024-01-27, 08:16 PM
    RE: HELP!!! Troubleshooting - by tmsrxzar - 2024-01-27, 08:17 PM
    RE: HELP!!! Troubleshooting - by 9ja9ite - 2024-01-29, 04:20 AM
    RE: HELP!!! Troubleshooting - by tmsrxzar - 2024-01-29, 04:46 AM
    RE: HELP!!! Troubleshooting - by 9ja9ite - 2024-01-29, 11:35 PM

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