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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Media Identification Not Working

     
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    Media Identification Not Working

    unable to fetch metadata from anywhere
    reilandeubank
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    #1
    2024-02-06, 06:46 PM (This post was last modified: 2024-02-06, 06:49 PM by reilandeubank. Edited 2 times in total.)
    I noticed recently after I tried to add Pacific Rim to my Jellyfin Server, my server wouldn't grab the metadata for it in any capacity. I even got Radarr to produce .nfo files to help jellyfin come up with some sort of metadata, but nothing would come up either way. If I run an 'identify' search on the movie with IMDb, TMDB, or the movie name, it sits and spins for 10+ minutes before returning nothing. I tried running a full library scan, and it seems to be going very slowly, so after checking the logs, I was seeing a lot of 'slow response' or 'response timeout' from various services. I saw could not connect to TMDB, and slow responses from opensubtitles. I will attach the log file below.

    I did find a reddit thread with a similar issue, but it did not seem to get resolved. 

    As I've seen proposals around this problem before, I'll get out of the way that this server is not running a VPN, however I do have remote access set up through Nginx Proxy Manager. My server is running on a VM instance of Ubuntu Server 22.04. I can ssh into the server perfectly fine and do not see anything abnormal when looking at system activity with htop. Also, I have not (that I know of) changed any of the network settings regarding the server.

    I'll be checking back on the thread regularly so I can answer any questions you may have.

       

    .zip   Log.txt.zip (Size: 143.59 KB / Downloads: 64)
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    Messages In This Thread
    Media Identification Not Working - by reilandeubank - 2024-02-06, 06:46 PM
    RE: Media Identification Not Working - by tmsrxzar - 2024-02-06, 06:50 PM
    RE: Media Identification Not Working - by reilandeubank - 2024-02-06, 06:58 PM
    RE: Media Identification Not Working - by tmsrxzar - 2024-02-06, 07:06 PM
    RE: Media Identification Not Working - by reilandeubank - 2024-02-06, 07:12 PM
    RE: Media Identification Not Working - by tmsrxzar - 2024-02-06, 07:17 PM
    RE: Media Identification Not Working - by reilandeubank - 2024-02-06, 07:37 PM
    RE: Media Identification Not Working - by TheDreadPirate - 2024-02-06, 08:03 PM
    RE: Media Identification Not Working - by tmsrxzar - 2024-02-06, 07:54 PM
    RE: Media Identification Not Working - by reilandeubank - 2024-02-06, 08:08 PM
    RE: Media Identification Not Working - by tmsrxzar - 2024-02-06, 08:21 PM

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