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    Jellyfin Forum Support Troubleshooting Stuttering 4k media

     
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    Stuttering 4k media

    How to debug stuttering with 4k media?
    chr1s
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    Junior Member

    Posts: 3
    Threads: 1
    Joined: 2024 Mar
    Reputation: 0
    #1
    2024-03-02, 12:53 PM
    Hi,

    I am having trouble with some high quality 4k media, specially movies with details like:

    Code:
    Video
    Titel: 4K HEVC HDR
    Codec: HEVC
    Profil: Main 10
    Level: 153
    Auflösung: 3840x2160
    Seitenverhältnis: 16:9
    Zeilensprungverfahren: No
    Bildrate: 23.976025
    Bitrate: 79307 kbps
    Bit-Tiefe: 10 bit
    Videobereich: HDR
    Video range type: HDR10
    DV title: DV Profile 7.6
    DV version major: 1
    DV version minor: 0
    DV profile: 7
    DV level: 6
    DV rpu preset flag: 1
    DV el preset flag: 1
    DV bl preset flag: 1
    DV bl signal compatibility id: 6
    Farbraum: bt2020nc
    Farbübertragung: smpte2084
    Primärfarben: bt2020
    Pixelformat: yuv420p10le
    Referenz-Frames: 1

    Code:
    Audio
    Titel: TrueHD 7.1 Atmos - Eng - Default
    Sprache: eng
    Codec: TRUEHD
    Darstellung: 7.1
    Kanäle: 8 ch
    Bitrate: 3242 kbps
    Abtastrate: 48000 Hz
    Bit-Tiefe: 24 bit
    Standard: Yes
    Erzwungen: No
    Extern: No

    The media is not playing smoothly... I do have a regular stuttering on various clients.
    I first thought it is my network, which is backed up by a wifi b.a.t.m.a.n. mesh with 2.4 Ghz and 5 Ghz (Wifi 6).

    I do have constant rates between involved clients with ~160-250 Mbps throughput (messured with iperf3). Messured from a AP, which connected to the interface jellyfin is using, I see rates between 50-96 Mbps when playing such media. 

    Jellyfin v10.8.13 (TrueCharts) is running on TrueNas Scale with additional Nvidia P400. Since all tested clients are capable of the format (It shows direct play im media information and there is no ffmpeg log), I ruled this out as a bottleneck. I do use the Traefik, provided by TrueCharts with TLS to connect to Jellyfin.

    Every now and then, I for sure have a log entry like this:
    Code:
    [2024-03-02 13:39:17.018 +01:00] [WRN] [55] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "https://jellyfin.<redacted>/Sessions/Playing/Progress" to "192.168.XXX.XXX" in 0:00:00.6292633 with Status Code 204


    Hoewever, this happen every 10-20 minutes and is not like the stuttering, which happens every 20-60 seconds.

    How can I best debug this stuttering? I remember, with Emby, back in the days, I was able to get debug information on my client. What are your tips to get this fixed?

    Thank you very much,
       Christian
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    Messages In This Thread
    Stuttering 4k media - by chr1s - 2024-03-02, 12:53 PM
    RE: Stuttering 4k media - by Efficient_Good_5784 - 2024-03-02, 02:43 PM
    RE: Stuttering 4k media - by chr1s - 2024-03-02, 05:41 PM
    RE: Stuttering 4k media - by Efficient_Good_5784 - 2024-03-02, 06:49 PM
    RE: Stuttering 4k media - by TheDreadPirate - 2024-03-02, 06:24 PM
    RE: Stuttering 4k media - by chr1s - 2024-03-02, 07:44 PM
    RE: Stuttering 4k media - by Efficient_Good_5784 - 2024-03-03, 04:15 AM
    RE: Stuttering 4k media - by 34626 - 2024-03-03, 11:25 AM

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