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    Jellyfin Forum Support Troubleshooting SOLVED: remote jellyfin Jellyfin.Api.Auth.CustomAuthenticationHandler problem

     
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    SOLVED: remote jellyfin Jellyfin.Api.Auth.CustomAuthenticationHandler problem

    remote jellyfin Jellyfin.Api.Auth.CustomAuthenticationHandler problem
    ahmad
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    Posts: 5
    Threads: 2
    Joined: 2024 Mar
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    Country:Jordan
    #1
    2024-03-11, 06:12 AM
    i have a jellyfin in a docker container with domian and cloudflare for remote access when watching a movie or a show after some time it stop playing and can't do anything in the webpage and after refresh i got this first image, so i have to close the tab re-enter the domian for it and login again

    here the log from portainer:
    Code:
    [code][07:41:06] [INF] [41] Emby.Server.Implementations.ScheduledTasks.TaskManager: ExecuteQueuedTasks
    [07:41:06] [INF] [46] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory /data/media/Books
    [07:41:06] [INF] [202] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory /data/media/TVSeries/Series
    [07:41:06] [INF] [116] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory /data/media/Movies
    [07:45:00] [INF] [37] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
    [07:41:06] [INF] [50] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory /data/media/TVSeries/Anime
    [07:41:06] [INF] [74] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory /data/media/Music
    [07:45:00] [INF] [37] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged.
    [07:50:00] [INF] [70] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged.
    [07:50:00] [INF] [70] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
    [07:41:06] [INF] [41] Emby.Server.Implementations.ScheduledTasks.TaskManager: Scan Media Library Completed after 0 minute(s) and 10 seconds[/code]



    here a brief info about my setup: 
    cpu: ryzen 3 3200g
    igpu: amd redaon vega 
    ram: 16GB 
    OS: Debian 12
    Jellyfin version: 10.8.13
    i run jellyfin inside a docker container with an nginx proxy manager with force SSL for remote access and i register a domain with cloudflare and enabled Proxied
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    Messages In This Thread
    remote jellyfin Jellyfin.Api.Auth.CustomAuthenticationHandler problem - by ahmad - 2024-03-11, 06:12 AM
    RE: remote jellyfin Jellyfin.Api.Auth.CustomAuthenticationHandler problem - by TheDreadPirate - 2024-03-11, 04:30 PM
    RE: remote jellyfin Jellyfin.Api.Auth.CustomAuthenticationHandler problem - by ahmad - 2024-03-26, 11:34 AM
    RE: remote jellyfin Jellyfin.Api.Auth.CustomAuthenticationHandler problem - by gbomacfly - 2025-04-09, 04:32 PM
    RE: remote jellyfin Jellyfin.Api.Auth.CustomAuthenticationHandler problem - by TheDreadPirate - 2025-04-09, 05:20 PM
    RE: remote jellyfin Jellyfin.Api.Auth.CustomAuthenticationHandler problem - by gbomacfly - 2025-04-10, 06:16 PM

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