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    Jellyfin Forum Support Troubleshooting AndroidTV App cannot resume or fast forward 4K content

     
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    AndroidTV App cannot resume or fast forward 4K content

    sergeantdjango
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    Junior Member

    Posts: 3
    Threads: 1
    Joined: 2024 Mar
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    #1
    2024-03-22, 02:35 PM
    Hi jellyfin forum,

    i really love the App, thank you for that at first!

    I am currently running Jellyfin 10.8.13 in Docker on a Synology NAS. My Main TV is an Philips AndroidTV with the installed App from the PlayStore.
    I actually just switched yesterday because of playback problems in Plex to jellyfin, but i configured everything and actually have the same problem in jellyfin now  Upside-down-face

    It's only happening with 4K content, 1080p is pretty much fine. When i tested it on another TV (Samsung with no AndroidTV) everything is working as expected there, so i guess it's the AndroidTV itself. I have no idea what the problem could be, maybe someone here had a similar problem or knows what could help.
    The TV itself is connected via Ethernet directly to the switch, so the connection is pretty fast. If i start a 4K movie from the beginning, everything is working like a charme with almost no loading time (maybe 0,5s to start the movie). But as soon as i fast forward or resume any 4K movie, i get i endless loading circle and nothing happens. I don't get any errors, the CPU usage of my NAS is not unexpected high, so i have no idea what the problem could be. I tried it with and without hardware encoding on the jellyfin server, but it doesn't make any difference.
    What could the possible solution for that? All the 4K content is x265 mkv format.

    Thank you in advance!

    Regards
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    Messages In This Thread
    AndroidTV App cannot resume or fast forward 4K content - by sergeantdjango - 2024-03-22, 02:35 PM
    RE: AndroidTV App cannot resume or fast forward 4K content - by TheDreadPirate - 2024-03-22, 08:23 PM
    RE: AndroidTV App cannot resume or fast forward 4K content - by sergeantdjango - 2024-03-22, 08:48 PM
    RE: AndroidTV App cannot resume or fast forward 4K content - by sergeantdjango - 2024-03-25, 06:21 PM
    RE: AndroidTV App cannot resume or fast forward 4K content - by Serge K - 2024-03-25, 06:56 PM
    RE: AndroidTV App cannot resume or fast forward 4K content - by TheDreadPirate - 2024-03-25, 08:17 PM

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