2023-08-07, 02:53 PM
(This post was last modified: 2023-08-07, 02:57 PM by dredgenapollo.)
Hi guys, I used to run Jellyfin in the Unraid docker image, however I recently moved to a dedicated Ubuntu machine and am having some issues. Movies and shows (at least the ones that I have) work fine, but a lot of my anime library does not. I can only play in either edge or the IOS client, and the windows client will just freeze when I try to play these. The format of almost all of my anime is HEVC mkv containers.
The Ubuntu machine is set up to use Intel's QSV for all formats. Turning this off did not fix anything.
I have tried forcing transcoding on the client side, as well as forcing direct playback.
Some of the anime IS playable on windows though, and inspecting the codec of one that works compared to one that doesn't is confusing because they appear to be the exact same format. I'm not sure what to do, google hasn't been very helpful. I will post transcode logs both with and without QSV.
The picture filenames indicate which is which. But to save you some time: The one with 7 subtitle streams is the one not working
Oh and one other detail, I'm running Ubuntu 23.04 and currently the latest Jellyfin version
3 additional things:
1 - forum is weird
2 - The 2 images are labeled, but to save time, the one with 7 streams is the non-working one
3 - I am running Ubuntu 23.04 and the absolute latest Jellyfin version as of writing
The Ubuntu machine is set up to use Intel's QSV for all formats. Turning this off did not fix anything.
I have tried forcing transcoding on the client side, as well as forcing direct playback.
Some of the anime IS playable on windows though, and inspecting the codec of one that works compared to one that doesn't is confusing because they appear to be the exact same format. I'm not sure what to do, google hasn't been very helpful. I will post transcode logs both with and without QSV.
The picture filenames indicate which is which. But to save you some time: The one with 7 subtitle streams is the one not working
Oh and one other detail, I'm running Ubuntu 23.04 and currently the latest Jellyfin version
3 additional things:
1 - forum is weird
2 - The 2 images are labeled, but to save time, the one with 7 streams is the non-working one
3 - I am running Ubuntu 23.04 and the absolute latest Jellyfin version as of writing