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    Jellyfin Forum Support Troubleshooting Weird playback issue

     
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    Weird playback issue

    Windows client freezes on playback
    dredgenapollo
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    Junior Member

    Posts: 9
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    Joined: 2023 Aug
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    Country:United States
    #7
    2023-08-08, 04:08 PM
    (2023-08-08, 03:15 PM)TheDreadPirate Wrote: The Intel iHD driver is not initializing or is not installed.  QSV is part of that driver.

    I'm a bit busy today so I can't look up the instructions.  Look up docs for installing Intel's iHD driver.

    When I have some time later, I will help you out more if you haven't worked through that yet.

    Looked into it, and I may just be an idiot. The PC that was given to me has a 4570k in it, which I was told supports QSV/HEVC. I was lied to. So that means I need to use VA-API for hardware acceleration, not QSV. However there is still one weird thing, and that's the fact that even if I disable hardware acceleration and/or force direct playback, the client will still freeze. For reference, the client is running on a windows 11 PC with a 12700k and a 3080ti, so it shouldn't have any issues decoding HEVC (and it didn't back when I was running on docker). Any further ideas? It seems I'm back to square 1.

    (And to answer your question, the iHD driver and VAAPI are supposedly installed and functional)
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    Messages In This Thread
    Weird playback issue - by dredgenapollo - 2023-08-07, 02:53 PM
    RE: Weird playback issue - by TheDreadPirate - 2023-08-07, 08:28 PM
    RE: Weird playback issue - by dredgenapollo - 2023-08-08, 02:24 AM
    RE: Weird playback issue - by TheDreadPirate - 2023-08-08, 03:33 AM
    RE: Weird playback issue - by dredgenapollo - 2023-08-08, 01:46 PM
    RE: Weird playback issue - by TheDreadPirate - 2023-08-08, 03:15 PM
    RE: Weird playback issue - by dredgenapollo - 2023-08-08, 04:08 PM
    RE: Weird playback issue - by TheDreadPirate - 2023-08-08, 04:14 PM
    RE: Weird playback issue - by dredgenapollo - 2023-08-08, 04:19 PM
    RE: Weird playback issue - by TheDreadPirate - 2023-08-08, 04:26 PM
    RE: Weird playback issue - by dredgenapollo - 2023-08-08, 04:32 PM
    RE: Weird playback issue - by dredgenapollo - 2023-08-12, 02:03 AM
    RE: Weird playback issue - by TheDreadPirate - 2023-08-08, 05:46 PM
    RE: Weird playback issue - by dredgenapollo - 2023-08-08, 09:22 PM
    RE: Weird playback issue - by TheDreadPirate - 2023-08-08, 09:40 PM
    RE: Weird playback issue - by TheDreadPirate - 2023-08-12, 02:34 AM
    RE: Weird playback issue - by dredgenapollo - 2023-08-12, 06:16 PM
    RE: Weird playback issue - by TheDreadPirate - 2023-08-13, 04:13 AM

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