2024-06-01, 09:02 AM
Hi looking for some help with this issue.
When I go to play a file from my 'Shows' library - an episode that's been added to any Series that's been new to my library since sometime after the 6th of May 2024, I get a "Playback error - Unable to find a valid media source to play" error.
Interesting observations:
- movies or media added to other libraries (movies, music clips) after that date play fine
- recently added episodes (eg yesterday) to Series that already existed in my Shows library prior to that date are fine!
- if I "Copy Stream URL" on an non-playable media file, then paste that URL into my browser, it successfully downloads the media file
- I get the same error on web or android clients
- I can't see anything generated in the server logs when I click on the file and get the error, even with debugging level on! Nothing is logged
- if I add the non-playable media to a playlist, then go to playlists and click on the line item of that episode - it won't play, with the same error
- but in the same playlist, if I click the play button at the top of the playlist, the file will play!!
Setup:
Running docker jellyfin on unraid (linuxserver.io)
v10.9.3 everything
Any ideas on what to try? Driving me nuts
I haven't tried blowing away the Shows library just yet... it's pretty big and worry that it'll make everything unplayable, as it'll all be added >6th May.
When I go to play a file from my 'Shows' library - an episode that's been added to any Series that's been new to my library since sometime after the 6th of May 2024, I get a "Playback error - Unable to find a valid media source to play" error.
Interesting observations:
- movies or media added to other libraries (movies, music clips) after that date play fine
- recently added episodes (eg yesterday) to Series that already existed in my Shows library prior to that date are fine!
- if I "Copy Stream URL" on an non-playable media file, then paste that URL into my browser, it successfully downloads the media file
- I get the same error on web or android clients
- I can't see anything generated in the server logs when I click on the file and get the error, even with debugging level on! Nothing is logged
- if I add the non-playable media to a playlist, then go to playlists and click on the line item of that episode - it won't play, with the same error
- but in the same playlist, if I click the play button at the top of the playlist, the file will play!!
Setup:
Running docker jellyfin on unraid (linuxserver.io)
v10.9.3 everything
Any ideas on what to try? Driving me nuts
I haven't tried blowing away the Shows library just yet... it's pretty big and worry that it'll make everything unplayable, as it'll all be added >6th May.