Jellyfin Android TV App on Telus Optik Android Box

[KodiUser1138]

At this point, I seriously doubt Jellyfin or the Jellyfin for Android TV app is the problem.  Something is going on with that Telus box.  Are you able to look at the network configuration of the Telus box to see if there is anything strange going on with the DNS config or IP address?

I really don't have a lot of information to go off of other than the Telus box is doing something out of the ordinary.

I don't think there is that sort of accessibility within the box itself. I did try connecting to another server outside my own ecosystem and experienced the same failure.

Attempted to connect the second Telus box to my JF server and got the same result. Traced both connections lines and as I thought the first box attempted is connected via ethernet to the Telus modem istelf. The second box tested goes through ethernet to a converter to coax which runs back to the Telus fibre box directly. I haven't attempted to move the first box ethernet from the Telus modem to the router, which would in theory put the Telus box and JF server on the same LAN, but not sure if that would matter when trying to use the public IP.

Telus is currently unavailable for technical support. I'll add the the other apps on the box have been working, Netflix, Prime, YouTube specifically. So the box has internet access.