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    Jellyfin Forum Support Troubleshooting SOLVED: Error in "Probe Provider"

     
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    SOLVED: Error in "Probe Provider"

    I am getting this error - Error in "Probe Provider" when playing a video on windows 10 after Jellyfin Upgrade
    akshay khairmode
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    Junior Member

    Posts: 6
    Threads: 1
    Joined: 2024 Jun
    Reputation: 0
    #1
    2024-06-14, 08:41 AM
    Hey Folks,

    I have been facing issues since I upgraded the Jellyfin version.

    I am using Windows 10 and have installed Jellyfin via the Windows installer.

    Jellyfin Version - 10.9.6

    I am getting a playback error - Playback failed due to a fatal player error.

    When checking logs it says,

    Code:
    [2024-06-14 13:55:43.102 +05:30] [ERR] [23] MediaBrowser.Providers.TV.EpisodeMetadataService: Error in "Probe Provider"
    System.InvalidOperationException: Cannot start process because a file name has not been provided.

    [2024-06-14 13:55:43.784 +05:30] [ERR] [21] Jellyfin.Api.Middleware.ExceptionMiddleware: Error processing request. URL "GET" "/videos/e500f5af-ec99-26a3-7878-03127ee0b94d/live.m3u8".
    System.ArgumentNullException: Value cannot be null. (Parameter '_mediaEncoder.EncoderPath')


    Based on Google searching the issue, it looked like it could not get the FFmpeg path, so I checked the settings in playback but the path there is empty and not editable.

    I tried editing the encoding.xml in the ProgramData folder but the file was getting reset every time I restarted the Jellyfin server. Not sure what more to do.

    I have uninstalled the previous Jellyfin version and did a fresh install also, still facing same issue.

    Any help here is appreciated. I am also attaching the log file.


    Attached Files
    .txt   log_20240614.txt (Size: 173.55 KB / Downloads: 67)
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    Messages In This Thread
    Error in "Probe Provider" - by akshay khairmode - 2024-06-14, 08:41 AM
    RE: Error in "Probe Provider" - by TheDreadPirate - 2024-06-14, 03:26 PM
    RE: Error in "Probe Provider" - by akshay khairmode - 2024-06-14, 07:04 PM
    RE: Error in "Probe Provider" - by TheDreadPirate - 2024-06-14, 07:51 PM
    RE: Error in "Probe Provider" - by akshay khairmode - 2024-06-15, 07:15 AM
    RE: Error in "Probe Provider" - by TheDreadPirate - 2024-06-15, 05:43 PM
    RE: Error in "Probe Provider" - by akshay khairmode - 2024-06-16, 07:42 AM
    RE: Error in "Probe Provider" - by TheDreadPirate - 2024-06-16, 04:45 PM
    RE: Error in "Probe Provider" - by akshay khairmode - 2024-06-22, 09:54 AM
    RE: Error in "Probe Provider" - by theguymadmax - 2024-06-22, 01:14 PM
    RE: Error in "Probe Provider" - by TheDreadPirate - 2024-06-22, 04:28 PM
    RE: Error in "Probe Provider" - by akshay khairmode - 2024-06-23, 02:14 PM

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