Trick Play Generation issues

[smmx]

Hello,

I'm new to Jellyfin and I'm trying to get my library's Chapter, trickplay, subtitles, etc. all set up.

I'm trying to run the trickplay extract process and it's just simply not working. I have it running in a Proxmox LXC (created by proxmox helper scripts). Version 10.9.6

The logs initially showed the following:

Code:

[2024-07-01 20:19:23.032 -04:00] [INF] Creating trickplay files at 320 width, for "/mnt/media_root/TV/Entourage/Season06/Entourage.S06E02.Amongst Friends.mkv" [ID: 4a1bda60-c038-a9d4-0095-5b1720fad961]
[2024-07-01 20:19:23.032 -04:00] [INF] Trickplay generation: "/usr/lib/jellyfin-ffmpeg/ffmpeg -loglevel error -threads 2 -noautorotate -i file:\"/mnt/media_root/TV/Entourage/Season06/Entourage.S06E02.Amongst Friends.mkv\" -an -sn -vf \"fps=0.10000000149011612,setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale=trunc(min(max(iw\,ih*(a*sar))\,320)/2)*2:trunc(ow/(a*sar)/2)*2,format=yuv420p\" -threads 2 -c:v mjpeg -qscale:v 4 -f image2 \"/var/cache/jellyfin/temp/3a5f7bab2e2b46b99930bbf36e2b3b7d/%08d.jpg\""
[2024-07-01 20:20:03.034 -04:00] [INF] Trickplay process unresponsive.
[2024-07-01 20:20:03.035 -04:00] [INF] Stopping trickplay extraction.
[2024-07-01 20:20:04.035 -04:00] [INF] Killing ffmpeg process
[2024-07-01 20:20:04.036 -04:00] [ERR] ffmpeg image extraction failed for "/usr/lib/jellyfin-ffmpeg/ffmpeg -loglevel error -threads 2 -noautorotate -i file:\"/mnt/media_root/TV/Entourage/Season06/Entourage.S06E02.Amongst Friends.mkv\" -an -sn -vf \"fps=0.10000000149011612,setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale=trunc(min(max(iw\,ih*(a*sar))\,320)/2)*2:trunc(ow/(a*sar)/2)*2,format=yuv420p\" -threads 2 -c:v mjpeg -qscale:v 4 -f image2 \"/var/cache/jellyfin/temp/3a5f7bab2e2b46b99930bbf36e2b3b7d/%08d.jpg\""
[2024-07-01 20:20:04.036 -04:00] [ERR] Error creating trickplay images.
MediaBrowser.Common.FfmpegException: ffmpeg image extraction failed for /usr/lib/jellyfin-ffmpeg/ffmpeg -loglevel error -threads 2 -noautorotate -i file:"/mnt/media_root/TV/Entourage/Season06/Entourage.S06E02.Amongst Friends.mkv" -an -sn -vf "fps=0.10000000149011612,setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale=trunc(min(max(iw\,ih*(a*sar))\,320)/2)*2:trunc(ow/(a*sar)/2)*2,format=yuv420p" -threads 2 -c:v mjpeg -qscale:v 4 -f image2 "/var/cache/jellyfin/temp/3a5f7bab2e2b46b99930bbf36e2b3b7d/%08d.jpg"
  at MediaBrowser.MediaEncoding.Encoder.MediaEncoder.ExtractVideoImagesOnIntervalInternal(String inputArg, String filterParam, String vidEncoder, Nullable`1 outputThreads, Nullable`1 qualityScale, Nullable`1 priority, CancellationToken cancellationToken)
  at Jellyfin.Server.Implementations.Trickplay.TrickplayManager.RefreshTrickplayDataInternal(Video video, Boolean replace, Int32 width, TrickplayOptions options, CancellationToken cancellationToken)
[2024-07-01 20:20:04.741 -04:00] [INF] "Generate Trickplay Images" Completed after 0 minute(s) and 42 seconds

Now when I re-run I only get the following:

Code:

[2024-07-01 20:52:53.017 -04:00] [INF] "Generate Trickplay Images" Completed after 0 minute(s) and 0 seconds.

I've tried with and without hardware decoding on. Any suggestions on what I can try to fix this?

Thank you